ITIL
VISTA
Acronyms
Networking
Wild
100
What is ITIL?
What is Information Technology Infrastructure Library?
100
The 3 types of seat allocations
What is disabled, automatic, and manual?
100
LEC
What is local exchange carrier?
100
True or false: An IP address can change
What is true?
100
Which RSC rep is a pastor?
Who is Adam Holland?
200
This is intended to move services to from design to live
What is service transition?
200
UOM
What is unit of measure?
200
NOC
What is network operation center?
200
These are 2 names for the cable plugged in from a modem or router into a computer's NIC
What is Cat 5 and ethernet?
200
How many RSC reps don't normally wear glasses?
What is 2?
300
The year the newest version of ITIL came out
What is 2011?
300
These 2 pieces of information are needed for logging into a Vista POS
What is PIN and User Name?
300
CI
What is called in?
300
This is also knows as the "switch VLAN"
What is VLAN10?
300
What RSC rep's middle name is Marie?
Who is Kayla Collins?
400
An agreement signed between the customer and the IT organization
What is OLA?
400
These 2 pieces of information are needed for logging into Cash Desk
What is User Name and Password?
400
PDR
What is punch detail report?
400
OUI
What is organizationally unique identifier?
400
How many reps have lived in Florida?
What is 3?
500
These are the 5 goals of ITIL
What are service strategy, service design, service transition, service operation, and continual service?
500
This is how a manager changes a seat from "broken" to "repaired" in Vista
What is restore seats tab - select seats - then click restore now
500
PCIVM
What is payment card industry virtual machine?
500
RSA
What is Rivest Shamir Aldeman?
500
How many RSC reps are native Tennesseans?
What is 2?
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