Honoring the Past
Oh Snap
Dealing with Stress
Human Communications
Communications Cycle
100
What state was the first to utilize two way radios in 1933?
What is California
100
______ refers to something that actually exists and can be verified.
What is a Fact
100
There is a good kind of stress and it is called?
What is Eustress
100
____________ is the person the message is intended for?
What is receiver
100
___________ initiates communications?
What is Sender
200
The first handheld radios were introduced in?
What is 1960
200
An ________ refers to a process of deriving a conclusion not only based on fact but also based on human perception.
What is Inference
200
The chemical in the human body that provides a quick boost of energy is called?
What is Adrenaline
200
Before a message can be sent it must be?
What is Encoded
200
_____________ receives communications.
What is Receiver
300
In what year was Senate Bill 800 declaring 911 as the National Communications Number?
What is 1999
300
Name one type of Eustress?
What is (Instructors choice)
300
The chemical that is introduced into the body during high stress which keeps the stress response going for an extended time is called?
What is Cortisol
300
The communication that takes place at shift change is called:
What is Pass-on
300
_______ the content.
What is Message
400
The Detroit Police Department was the first to use an "on the air" voice communications system in what year?
What is 1928
400
What is the length in hours does the state require for PST certification?
What is 232 hours
400
Almost all agencies contract the services of mental health professional. This is commonly known as a(n)?
What is Employee assistance program
400
_________ are written under the assumption that no rule can tell the future?
What is Standard Operating Guidelines
400
_____ the means of delivery.
What is Medium
500
The first 911 test call was made on February 16, 1968 in which city and state?
What is Haleyville, AL
500
Emails fall under the _____ _______ requirements
What is public records.
500
The goal of a Critical Incident Stress Debriefing is
What is Closure
500
There is probably nothing that harms an organization more than ___________.
What is Negativism
500
__________ verification that a message was received from the sender.
What is Feedback.
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