Energy Plus
Energy Rewards
EPNet
Retention
Bonus
100
The commodities we handle with Energy Plus
What is Gas and Electric?
100
The company we are partnered with to offer rewards to the customers.
What is Comcast?
100
How you can tell how a customer enrolled.
What is MID?
100
When offering pre, you must explain the program like this.
What is Generally reserved for higher usage commercial customers?
100
Tear one off and scratch my head What once was red is black instead.
What is a match?
200
When offering retention to a customer, this is one of the things we should check for pricing upgrades.
What is fixed price calculator/pricing engine?
200
This is the name of the parent company of Energy Rewards.
What is Independence Energy Group LLC?
200
This is where you would go to check the customer's usage.
What is Invoices tab?
200
This is what you must do if you offer fixed and the customer does not accept.
What is notate the account with what was offered/pre on backend?
200
We are five little items of an everyday sort, you'll find us all in a tennis court.
What is vowels?
300
The three types of award partners we have.
What is Affinity, co-brand, and brand?
300
This is the enrollment bonus the customers will receive when signing up with Energy Rewards.
What is a Prepaid Visa Gift Card?
300
This is where you would go to change the customer's pricing (not fixed).
What is Pricing Engine?
300
What can you say to defend the company against "Your prices are CRAZY!"
What is "per your terms of service, we make no promises about savings"?
300
I am greater than god, more evil than the devil, the poor have it, the rich need it, and if you eat it, you will die.
What is nothing?
400
The amount of times throughout the year that we offer fixed pricing for natural gas.
What is none?
400
Customers will receive these every 6 months of service with Energy Rewards.
What are Milestone Rewards?
400
This is how you would put an eligible customer into fixed pricing.
What is SharePoint Ticket?
400
This is the maximum amount of miles/points you can offer to a customer.
What is 2500?
400
One Sunday morning, a rich man was murdered. The police were called. They interviewed the staff. The cook stated that he was cooking breakfast, the butler stated that he was preparing the master's clothing, the wife said that she was knitting in the study, the maid said that she was getting the mail, and the gardener was tending to the flower beds. Based on this information, this person was the murderer.
What is the maid?
500
The tool we use to tell the customer the monetary value of the partner rewards.
What is The Cash Equivalence Matrix?
500
This happens at the end of the Price Protection Plan.
What is variable month to month pricing?
500
How you can tell if a customer is in the Green Option
What is Green tab, 001?
500
This is how often a customer receives their ongoing miles/points.
What is monthly?
500
You come to a fork in the road. At the fork, there are two trolls and a sign. The sign reads, "One road leads to death and one to riches beyond your imagination. You may ask one question to one of these trolls. You may not ask more than this. One of these trolls will ALWAYS lie no matter the situation and one of these trolls will ALWAYS tell the truth. Proceed with caution." This would be the question that you could ask to determine the correct road.
What is what would the other troll say is the right road?
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