GSG'S TRIVIA

PAYROLL

100

What day out of the week and at what time are flowsheets due?

Every Tuesdays before 12PM noon.

200

If the upcoming Monday is a holiday, how will you go about turning in your flowsheets for that week?

You will have to plan accordingly and submit it in the office physically on Monday or Tuesday.

300

You drove 30 miles roundtrip with a client to a local destination. Please state how you should record your mileage on the flowsheets, and what other procedures must be done.

You should record your mileage as 15 miles under the section "Miles Driven with a Client" and write in the "Caregiver's Notes" section that you were reimbursed by client's parents the extra 15 miles.

400

You drove to a client's home for 30 miles, drove the client to Speech Therapy in San Clemente for 55 miles total (back and forth), and drove back home for 30 miles. What should be written on your flowsheet for the following: 1) "Total Miles Round Trip", 2) "Miles Driven with Client" 3) Destination 4) Caregiver's Notes (if applicable)

1) Total Miles Round Trip = 60 Miles 2) Miles Driven with Client = 15 Miles 3) Destination 4) Parents paid for extra 40 Miles

500

You drove to Anaheim for 33 miles for your appointment with Alice, drove Alice to Huntington Beach for 40 miles total (back and forth) for her sister's birthday party, drove to Los Angeles for 89 miles total (back and forth) to go to Universal Studios, and drove home for 33 miles. How much do parents pay you for the trip to Huntington Beach and how much do you parents pay you to the trip to Los Angeles?

Anything driven with a client more than 15 miles is $0.50 per mile. For the trip to Huntington Beach, parents will pay you for the extra 25 miles = $12.50. For the trip to Los Angles, you will not get paid anything because... we are not allowed to drive any of our clients outside of Orange County.

EMERGENCY PROTOCOL

100

You are scheduled with a client on Monday at 2PM. You arrive to the client's house only to be informed that your services are not needed because poor Manny is sick. What must you do next?

1. Inform the office of your cancellation either by text or phone call to the GSG Office number at 888-591-4994 2. Fill out a 2 hr cancellation

200

Your client was playing with a wooden stick and accidentally punctured his finger. It was a small cut, but the blood accidentally got into your eye. What do you do next?

1. Wash out your eye immediately and wash his finger. 2. Put a band-aid on his finger, and call the office to inform the staff regarding the bodily fluids. 3. Immediately go to our clinic.

300

What is the time frame to report any type of abuse?

By law, you have 24 hours to report any type of abuse.

400

You have a scheduled appointment later today at 3PM. You arrive to your client's house, but no one seems to be opening the door? What are the 3 steps you must complete?

1. After 10-15 minutes, call the office or text to inform staff. 2. Wait 45 minutes and check periodically to see if the parents are home regardless unless informed otherwise. 3. Check back in with the office to inform the staff of the current situation if the 45 minute limit has been reached.

500

You are scheduled with an appointment on Saturday at 5PM. You arrive to your client's house, but no one is appears to be home. What are the four procedures you must complete?

1. Call the Emergency After Hours Number and leave a message immediately after 10-15 minutes. 2. Call the parents with the provided information 3. Wait 45 minutes and check periodically to see if the parents are home regardless unless informed otherwise. 4. Call back at the Emergency After Hours Number and leave a message to inform the staff of the current situation if the 45 limit has been reached.

SCHEDULE

100

What is the correct time frame you must submit time off requests and permanent availability changes?

All time off and permanent availability changes must be submitted within a 2 week's notice.

200

How do you ask for time off requests and permanent availability changes?

All time off requests must be sent through an email to [e-mail] and CC-ed to [e-mail]

300

When is the correct time to check your schedules and for what work week would it be for?

The correct time to check your schedule would be every Friday after you have received our confirmation text. The schedules will be for the following work week from Monday to Sunday.

400

You check your schedule on Friday and realize that there's a conflict for the following Tuesday. When should you inform staff?

Before Saturday noon.

500

The work week has started and it is now Tuesday. You receive a Google Text from one of the staff members asking if you could work that Friday from 3PM-6PM. You accept this shift only to realize that you forgot about prior plans. What are your responsibilities for this shift?

You are still responsible for the shift because you have accepted and had given your consent.

RANDOM

100

What is our new address for this office?

30 Corporate Park, Suite 108, Irvine, CA 92606

200

Which office staff can play the flute?

Tram

300

Which staff member grew up on the Nickelodeon show, Rocket Power?

Eric

400

Besides Tram, Christina, Eric, David, Gabby, and Vicki, who else helps out in the office on Thursdays occasionally?

Jessica Barrios. You might see her initials as JB on Google Text. She is one of our caregivers who helps us out with marketing.

500

Which staff member's favorite color is Night Blue?

David

POLICIES

100

How many hours is considered overtime and when is the new policy effective?

Overtime is more than 8 hours in a day/40 hours in a week and more than 6 days in a week. It is effective December 1, 2014.

200

What is the minimum requirement to work for GSG and are you required to work both Saturdays and Sundays?

The minimum requirement to work for GSG is 15 hours a week and you are only required to work one day out of the weekend - either Saturday or Sunday.

300

What does it mean to be "On-Call" for either Saturday or Sunday?

You must be available to work from 8AM-6PM.

400

You are scheduled for On-Call for Saturday. You were asked by an office staff that same day to work from 12PM-4PM. What is the time frame that you must answer the office staff and the time frame that you must arrive to the client's house.

You have 15 minutes from the time you were asked by the office staff to reply back, and 90 minutes to arrive to the client's home.

500

You are scheduled with a client at 5PM. The mom gives you a list of things she would like you do as she is gone for the day. 1. Give Beverly a bath 2. Give Beverly medication at 6PM 3. Take Beverly to the park to get some exercise 4. Tell Beverly she must sleep at 9PM Is there anything that we are not allowed to do and why?

We are not allowed to give any medicine to our clients unless it is pre-measured.