CHAPTER 3B
CHAPTER 3B
CHAPTER 3B
CHAPTER 3B
CHAPTER 3B
100
Used in engineering and specialized areas of research, as well as on assembly lines where a programmable machine capable of doing several different tasks is required.
What is Robotics?
100
A computerized design tool that allows businesses to create product possibilities from a series of input parameters.
What is Computer-Aided design (CAD)?
100
Software that controls manufacturing processes.
What is Computer-Aided manufacturing (CAM)?
100
Involves classifying job activities in ways that make it easy for an employee to successfully perform and complete the task.
What is Task Design?
100
A formal process used to determine the present level of skilling and any skill shortfalls that need to be made up either through recruitment or through training.
What is Skills Audit?
200
The arrangement of machines so that the machines and equipment are grouped together by the function (or process) they perform.
What is Process Layout?
200
Deals with high variety, low-volume production.
What is Process Production?
200
Characterized by the manufacturing of a high volume of constant quality goods.
What is Product Production?
200
Where the equipment arrangement relates to the sequence of tasks performed in manufacturing a product.
What is Product Layout?
200
Deals with layout requirements for large-scale, bulky activities such as the construction of bridges, ships, aircraft or buildings.
What is Project Production?
300
An operational arrangement in which employees and equipment come to the product.
What is Fixed Position Layout?
300
Desk areas required by office workers, usually fitted with access to a computer monitor, keyboard, telephone, mouse and mouse pad, storage, and close access to a printer, scanner and facsimile.
What are Workstations?
300
The process of measuring actual performance against planned performance.
What is Monitoring?
300
Occurs when KPIs are assessed against predetermined targets and corrective action is taken if required.
What is Control?
300
Refers to systematic reduction of inefficiencies and wastage, poor work processes and the elimination of any bottlenecks.
What is Improvement?
400
An aspect of the transformation process that slows down the overall processing speed or creates an impediment leading to a backlog of incompletely processed products.
What is a bottleneck?
400
Refers to the end result of the business efforts - the goods or service that is provided or delivered to the customer.
What are Outputs?
400
Refers to how well a business meets and exceeds the expectations of customers in all aspects of its operations.
What is Customer Service?
400
A promise made by a business that hey will correct any defects in the goods that they produce or in the services that they deliver.
What is Warranty?
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