DS Service and Operations Teams
MyHerbalife.com
DR Training Curriculum
Herbalife Career Book
Misc.
100
What does a Pres Team Member need to have when requesting an Intended Lineage Letter?
10,000 R/O check & 6% Production Bonus each Month
100
Why can’t I see the totals for my whole organization?
The Indented Lineage report only includes Supervisors in your downline down to the next Supervisor with equal or greater earning Production Bonus percentage as you.
100
What are the only reasons where a 5K Supervisor can be updated manually?
1. Temp ID now Complete 2. Herbalife order processing error 3. Partial qualifying volume placed under non-Herbalife Temp ID (i.e HUG4109600)
100
What rule explains that a club member may carry out one shake per day and it must be in an unbranded container of no more than 12 oz. (354 ml)?
Nutrition Club Rules 3C carryout.
100
What documents need to be provided to request a Visa?
The International Distributor will need to check with their local consulate in their country.
200
What countries do not require to submit a TAB Team PB application?
China, France, and Germany.
200
Why do I see a Text link but no Excel link for my reports?
Excel supports 65,536 rows. If your Lineage Report contains more than this number of downline members, only the text file is created.
200
Claudia is at a 50% discount she has three 1st downline distributors (Distributors A,B, and C). Distribuor A purchases 400 vps @25%, Distributor B purchases 500 vps @ 35% and Distributor C purchases 1500 vp @ 42%. What is Claudias total commission?
The Total Commission is $309.75
200
My Distributorship was suspended because I was giving out information that was not within the rules and regulations of Herbalife. I would like to appeal my case. How many days do I have to Appeal.
Ds has 15 days from the date of receiving the written notification from herblaife advising of the decision to submingtadditional information or facts they believe should be considered. - Enforcement Procedures pg. 112 #4. Procedures for Appeal.
200
My name is Juan Ruiz (id# 09317437) I received a letter in August 2010 that I have money pending to be paid to me from Herbalife but I have not received a check where can I see my paid amount information?
The Ds can see the Paid amount information on www.herblifecentral.com / online statements / August 2010. also advise ds that the amount under $25.
300
If a DS chooses to have their pin number sent via postal mail, how often do the letters go out?
The letters are sent out every day from the US.
300
Where can i Register my Nutrition Club online? (give the pathway)
1. Retailing and Recruiting 2. Daily Methods of Operations 3. Register your nutrition club today.
300
What is the distributor discount applied to?
The earn base.
300
As a Qualified Producer there is a minimum amount a QP has to earn before a payment will be issued. What is the pathway in the Career Book for this information?
1. careerbook 2. marketingplan enhancements 3. Q&A 4. Internal Q&A 5. Questions #22
300
Bonnie Creason (id# 100586338) I have not received my 1,3, and 5 yr. anniversary pin. Can you please resend it?
Yes, but the ds must provide a valid mailing address because the system is showing a bad address.
400
What is the form that I have to submit for Improper Enrollment?
Submit the Distributor Ethics and Compliance Complaint Form.
400
I am a new Presidents Team Member and I was adivsed that there is a A Special Opportunity for New President’s Team Members in Los Angeles. Can you please tell me what the special opportunity consists of?
• Round trip air travel (coach) • 3 nights paid hotel accommodations at the Herbalife host hotel • Transfers to and from the airport in Los Angeles • The Herbalife Experience where you will tour Herbalife Plaza and enjoy lunch at the Mark Hughes Café • Exclusive product training with Dr. Luigi • A special dinner with Michael O. Johnson • Special group photo opportunity at dinner
400
.......................[KETA SP 1589VP]................................ ........_______________|_____________________........... ..........|..........................|..............................|........... .[SP1 500VP].............[SP2 20VP]................[SP3 800VP]. ........|....................................................................... .[SP 4 6000VP]......*what is my royalty override earings?*
$230.58
400
“I cannot remember my Sponsor’s ID number. Would you be able to provide me with it?”
If you cannot remember your Sponsor’s ID number, we will search our database in an attempt to find your Sponsor’s information. If we are not successful, you will need to refer back to your Sponsor to obtain the ID number to initiate the process.
400
I am a new Supervisor as of Feb 1st. on that day I signed up for APS (Automatic Payment Services). I have already allowed 15 days for my application to be processed and it is already Feb 20th and im still not able to use my APS can you please tell me why?
APS is availavle to supervisors who have been qualified for 30 days or more.
500
What is the grace period before disciplinary action will be taken for a distributor that is advertising a free shipping on the internet, magazines, newspapers etc.?
There will be a 30 day grace period.
500
We are Chen Ming-Chieh and Yang Mo-Li. We just achieved Founders Circle. We would like to know how we can get our Congratulations Letter from Michael Johnson on myherbalife.com. Show Steps on how to get the letter.
Pres Team Lounge Tab / Congratulations to Herbalife's Newest Founder's Circle Members Chen Ming-Chieh and Yang Mo-Li "Read More" / Right Side in Green Letters "Congratulations Letter from Michael Johnson to our Newest Founder's Circle Members Chen Ming-Chieh and Yang Mo-Li (English PDF)"
500
What is the transaction code for Qualified Producer Adjustment Amount (Negative)?
CQAN
500
If I have any ethical violations, holds or suspensions on my distributorship, can I still requalify?
Distributors must be in good standing with Herbalife in order to requalify. Depending on the level of violation, it will be reviewed on a case-by-case basis. All volume will be audited and all qualified volume will be verified.
500
Im having an Event and would like to know where I can find a Guide with Tips on how I can increase customer awareness of my business, generate quality leads and build my sales by sampling Herbalife products at events.
1. Myherbalife.com 2. Retailing and Recruiting 3. Herbalife Logos and Assets 4. Sampling Event Guide.
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