Punctuation
Capitalization
Chapter 2
Chapter 1
Mechanics "Trouble Spots"
100
These are used at the end of sentences.
What is a period?
100
This should always be capitalized.
What is the first word in each sentence.
100
Ensuring that audience members are kept abreast of events or progress
What is informing?
100
You should write in this voice when performing technical writing
What is the active voice?
100
Many people will be homeless as an (affect/effect) of the disaster.
What is effect?
200
This form of punctuation is used to show surprise or strong emotion.
What is an exclamation point?
200
Wednesday, May, Christmas
What are day, months, holidays?
200
Members of the decision maker's staff who may provide input that influences the decision.
Who are influencers?
200
These help the readers find the important information in documents or websites.
What is a heading?
200
The cat is playing with (its/it's) string.
What is its?
300
These are used to set off the ownership of material or dialogue.
What is a quotation mark?
300
Kleenex, Coke, PowerPoint
What are product brand names?
300
When communicating to cross-cultural audiences you should avoid these 3 things.
What is humor, slang, and idioms?
300
These are the most common mistakes in technical communications.
What are grammatical errors?
300
My house, (that/which)used to have purple trim, is now painted with white trim.
What is which?
400
This is used to show a quizzical expression.
What is a question mark?
400
Hindu, Judaism, Christianity
What are religions?
400
These are used frequently in writing, however in professional and technical writing it is best to avoid the use of this.
What is a contraction?
400
The branch of knowledge that deals with moral principles.
What is ethics?
400
I need to (lay/lie) down and take a nap.
What is lie?
500
This is a form of punctuation used to separate two independent clauses that are related to one another.
What is a semicolon
500
Professional and Technical Communication
What is a course name?
500
The "okay" sign that people in U.S. make with their hands is an example of what?
What is a gesture?
500
Most professional documents will these 3 sections.
What is introduction, body, conclusion?
500
(Who/Whom) did you see at the state fair yesterday?
What is whom?
M
e
n
u