Memo
Emails
Routine Messages
Other information
Random Questions
100
These are formatting techniques that will be used if the message is longer or more complicated.
What are headings, subheadings, boldfaced elements, bulleted items, and lists
100
According to the guidelines, these are______ to include in an email. :), :O, :P
What is unacceptable, not ok, bad....etc.
100
Because this is hard to identify in email, the message may come off colder, more impersonal, or more rude than intended.
What is tone
100
Though these are okay to use when IMing your friends, they are not to be used in the office as they may confuse individuals
What are abbreviations (ttfn, imo, btw)
100
This is the name of the missing Beatle in the list below: Ringo, Paul, John
Who is George
200
These are the most common Guide Words in a memo
What is Date, To, From, Subject
200
This is the informal code of conduct governing polite, efficient, and effective use of the internet
What is netiquette
200
This type of memo is a message to which the reader will react neutrally.
What is Informative
200
This is the grouping of items of information together to be remembered as a unit.
What is chunking
200
The slogan "Winter is Coming" is most commonly associated with this popular TV series
What is Game of Thrones
300
When formatting the date, you should structure it in this way
What is whatever the company dictates (however, North american is generally MM/DD/YY, while European is DD/MM/YY)
300
People will often compare email to this, as it cannot be guaranteed to be private
What is a postcard or a company newsletter
300
In a request memo, readers must know this by time the first paragraph is complete.
What is what you are asking for, and what action they must take.
300
Find and correct the grammar error: When on your retreat, please bring: walking shoes, a raincoat, and sunscreen
What is incorrect use of the colon
300
This singer just won a Grammy for Album of the Year, much to the chagrin of Kanye West
Who is Beck
400
This is the amount of sentences that is sufficient to summarize the central idea of your memo
What is 1-3
400
Subject lines should be __________, in order to help readers decide how relevant, important and urgent a message is.
What is Action-Specific
400
This is the best format to use when sending a goodwill message, especially if you are trying to be more deferential and reserved.
What is handwritten.
400
In lists, these are useful for indicating priority
What are numbers
400
This popular entertainer will be hosting the Oscars this year
Who is Neil Patrick Harris
500
This is the number of topics that an ideal memo should contain:
What is 1
500
This type of a salutation is recommended for external email:
What is "Dear Ms. or Mr (plus the recipient's last name)" - for non-first name basis, and "Dear (recipient's first name)" - for first name basis.
500
Writing a follow up message protects you and your reader from these:
What are retractions, falsifications or broken commitments.
500
Any hard-copy memo or electronic message should be clear, concise, and informative, and share these traits:
What are - Single topic focus, - Brevity - Two-part structure
500
This is the official last day of the winter semester
What is April 24th
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