recently installed new driver and it works erratically
100
sympton of a dirty drum or roller
lines or splotches repeated at regular intervals
100
one corner of an image has purple tint, whats the prob
?
data cable
100
key differences in worm and virus
worm-replicates themselves
virus-relies on a host for replication
100
what should you do when your power supply is showing volts of +10.1?
replace the power supply
200
just installed a new hardware device, upgraded the drive, and instead the custom software tat came with the device. now you cant get the device to work. what should you do first?
run and diagnostic software that came with the device
200
you replace the print cartridge on an inkjet printer, what next
calibrate the printer
200
you went from windows xp to windows 7, interface is running slowly, what is the prob
?
you need to set visual effects for best performance
200
you get an announcement that there is a virus. you are directed to a link to scan and remove this virus,what do you do?
-update the virus definitions and anti-virus software
-run a full system scan
200
computer freezing and rebooting
overheated cpu, duh.
300
which system utility would you use to troubleshoot hardware devices, examine and control the resources used by specific devices, and install updated device
device manager
300
when would you need to replace the drum on a laser printer?
spots at regular intervals on the page
300
you have an led monitor and you connect it to the DVI-I port on your computer using DVI cable, the screen resolution is 1440 x 900 with 24bit color, screen is fuzzy. whats the problem?
need the native resolution of the monitor
300
symptoms of malware infection
renamed system files
changed file permissions
300
what should you do if your computer starts smoking?
turn it off
400
you are unable to access you firewire drive after moving a pc from beneath your desk to the top of the desk, whats the reason why
card is not properly seated
400
you installed a maintenance kit in your laser printer, what next.
reset the page count
400
a monitor no longer displays a picture. it is powered on and video cable is in. what should you do next?
adjust the monitor settings using controls on monitor
400
what is phishing?
links in email to get personal information/attachments
400
you try to boot your computer, when you come across a cmos program, data is several years behind and time is 12:01
cmos battery failed
500
your usb scanner doesnt work, its icon in device manager is a black down arrow, how do you fix it?
enable it
500
whats a common problem for dot matrix printers (ill be flexible)
paper scraps are caught in the feed mechanism
500
monitor is displaying odd colors, fix this
increase the color depth
500
techniques in pharming attacks to redirect legitimate web traffic to malicious web sites?
changing the host file of a user cocmputer
exploiting DHCP servers to poisoned DNS servers
500
you install several devices at once, but your computer fails to boot properly, why?