Leadership
Management
Marketing
Accounting
Mystery
100
This is something in leadership that should never be compromised.
What is quality
100
This is delegated from the top level to lower levels of management and is the right of the manager to direct others.
What is authority?
100
A set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization.
What is marketing?
100
A systematic means by which costs associated wiht the acquisition and installation of a fixed asset are allocated over the estimated useful life of the asset.
What is depreciation?
100
This drives all systems in food services.
What is the MENU?
200
Inner force that moves a person toward achievement
What is motivation?
200
This is the obligation to perform an assigned activity or see that someone else performs it.
What is responsibility?
200
Positive, neutral or negative feelings about the value received from a product or service.
What is customer satisfaction?
200
Resources of a company.
What are assets?
200
The continuous response and adaptation of a system to its internal and external environment.
What is dynamic equilibrium?
300
This hierarchy prioritizes needs with the most essential needs of food and shelter at the bottom.
What is Maslow?
300
Defined as "doing things right."
What is efficiency?
300
Customers with common characteristics for which an organization creates products or services.
What is target market?
300
This statement of financial condition lists assets, liabilities and owner's equity of a business entity.
What is balance sheet?
300
Working together can create greater outcomes than working individually.
What is synergy?
400
This describes doing the the right thing.
What is effectiveness?
400
Divisions of total market into groups of customers who have similar needs, wants, values and buying behavior.
What is market segmentation?
400
Organization's ability to meet current obligations such as paying bills when they are due.
What are liquidity ratios?
400
Individuals or groups who are significantly affected by or can significantly influence a company's decisions.
What is the stakeholder?
500
Extent to which a person is in tune with his or her own feelings and the feelings of others.
What is emotional intelligence?
500
Management function of grouping activities, delegating authority, and coordinating relationships, horizontally and vertically.
What is organizing?
500
Name, term, design, symbol or feature that identifies one seller's good or service as different than others.
What is a brand?
500
The ability of an organization to generate profit in relation to sales or the investment of assets.
What is the profitability ratio?
500
Describes what a company does differently from others.
What is mission statement?
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