AIDET/Healing Commitments
Hospital Operations
Leading Change
Zero Harm
Toodle-loo Kangaroo
100
"D" in AIDET stand for what?
What is Duration.
100
What department do you call for privacy issues/concerns?
What is Compliance.
100
Ending, Neutral Zone, and New beginning are three phases of what transition model?
What is William Bridges.
100
According to the leadership training methods, how does the slogan go- Don't harm me. Heal me. _____?_____. In that order.
What is Be nice to me.
100
When hippos are upset, their sweat turns what color?
What is Red.
200
AIDET is an evidenced based practice to help reduce patient what?
What is Anxiety.
200
The name of the computer program for capital budget requests.
What is StrataJazz.
200
This element of the Leading Change Model involves understanding where we need to go and proactively removing obstacles.
What is Clear the Path.
200
Stop, Think, Act, Review is an error prevention technique that stands for what acronym?
What is STAR.
200
What is the name of the compliance mascot?
What is Buster.
300
Healing Commitment Hand Signals: High-fiving a co-worker is the hand symbol for what healing commitment?
What is I ensure our team works with you.
300
Continuous Improvement: This is often referred to as the outcome of quality/cost.
What is Value
300
"Tell Meaningful Stories” is a strategy for which one of the six sources of influence?
What is Personal Motivation.
300
What time of performance are you in when you are in auto pilot?
What is skill based.
300
What type of equipment does Si keep in his far right file drawer that gives him "insight" from his office?
What is spotting scope/binocular.
400
What is the second healing commitment?
What is I listen to you with sensitivity and respond to your needs.
400
According to Gallup, what should you have at work?
What is Best Friend.
400
“Deliberate Practice” and training is a strategy for which one of the six sources of influence?
What is Personal Ability.
400
A safety event that reaches the patient and results in minimal harm or no detectable harm is known as what?
What is Precursor.
400
What kind of bell gives Shawn Morrow anxiety?
What is Door Bell.
500
The preamble to the healing commitments: As an intermountain healthcare employee, I am committed to creating an ________ ________ for those I serve.
What is Extraordinary Experience.
500
What does the acronym HCAHPS stand for?
What is Hospital Consumer Assessment of Healthcare Providers and Systems.
500
“Use Rewards that Reward” is a strategy for which one of the six sources of influence?
What is Structural Motivation.
500
The probability that a system, structure, component, process, or person will successfully provide the intended functions over time is known as?
What is Reliability.
500
The name of Stephanie Abbott's miniature Boston terrier.
What is Moose.
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