Reporting
Products
Process Changes
Cancels
Miscellaneous
100
Cars360 Dynamic reporting is typically sent out on this day of the month
What is the 8th business day?
100
VDPs and captive used SRPs are the two places on Cars.com where this product will appear
What is Dealer Positions
100
True or False: You may leave an account in RCB at the end of the month.
What is True
100
This is the only instance in which an AM would not have to log a cancellation case
What is when the dealer requests to cancel directly through the rep.
100
This is where you can find the Team Lead office hours each day
What is in the "Who's Out, What's Happening?" emails
200
If a sales rep asks for a Searches by Make report, you would direct them here
What is the Traffic report in MDC
200
This is how RPC is sold
What is by make and zone
200
This is the day that you change a canceling dealer's SAP Event Type to "Cancellation"
What is on the day of cancellation (the day the account comes down)
200
This is how a sales rep extends the date of a forecasted cancel
What is by emailing Support or their AM
200
True or False: Sales Rep are auto-enrolled to receive the monthly dealer reporting emails that are sent to their dealers.
What is False. Their email would have to be added into the Fulfillment tab.
300
This is where a dealer goes to view the Lot Insights Report
What is trick question - they don't have access to it!
300
This is how often Event Positions show up on the mobile site
What is the first SRP and then every 7th SRP?
300
These are the two measurable items that an AM should log in a monthly SAP every time they interact with a dealer
What is LOE and Touch Points?
300
An automatic follow up email will be sent out of Salesforce if a sales rep hasn't forecasted a cancel within this many days of the AM logging the initial cancellation request
What is 3 days.
300
Dealers have to have this in order to track RPC phone calls
What is Call Save
400
This is where Sell and Trade reporting can be found (be specific)
What is in the Connections report of MDC
400
These are the two places on a VDP that a consumer can contact a dealer using S&T Base
What is “I have a trade in” check box and “Sell or Trade to this dealer”
400
When running a market-level report or a report for a prospect, you log the LOE here
What is in a reporting case
400
This is the total number of accounts that AMs were able to assist Sales in saving in August
What is 21
400
This is the "shareable" feature that was just removed from Cars.com VDPs
What is "Send to Phone"
500
The ZMA report matches what two sets of data?
What is searches zip to buyers zip and stock to stock
500
This was the cutoff date for dealer positions to be grandfathered in with Premier Used
What is January 21, 2015
500
Retention is a new part of the rankings that now accounts for what weight?
What is 40%
500
Name 3 instances in which a cancellation request can be sent to Supervisor@cars.com rather than forecasted through AP
What is Immediate cancels, partial paper contract cancels, NLP only cancels, when a rep is out of town, when a cancel is in an RSM's name
500
This is the percentage of users that are being cookied into the ad modification site test?
What is 2%
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