CLARITY IN WORDS
EARS TO HEAR
IS SILENCE GOLDEN?
FINAL JEOPARDY
100
By opening the door to two-way conversation and asking questions, this occurs
What is Communication?
100
Giving one’s attention to sound
What is Listen(ing)?
100
Giving someone the bird is easier done than said, because 65% of any message is sent this way
What is Non-Verbal Comm./Body Language?
200
By considering their strengths and weaknesses in communication, the sender can transmit the information in a manner that will best be accepted by this person
Who/What is the Receiver?
200
This is more important to listen for than focusing on the delivery of the message
What is Content?
200
Pirates struggle with this concept, but using this technique helps the audience pay attention more to your message
What is Eye Contact?
300
Not just a way to say your ABCs, by doing this you ensure common understanding between you and the speaker
What is Recite/Rephrase/Restate?
300
“Leave the Broncos loss out of it!” Avoid becoming over stimulated by what the speaker says. Avoid allowing your own biases or values to detract from the speaker’s message. 
Keep these in check
What is Emotions?
300
Unless you have back issues and everyone knows it, having good ______________ is a sign of confidence and creates a sense of trust in your skills and abilities
What is Posture?
400
Many people communicate to impress – not express. Use short words that communicate clearly and concretely; present one idea, at the most two ideas, in one sentence. Avoid jargon and use strong verbs. These tips lead to this overall
What is Comprehend/Understand?
400
George Santanyana said, “Those who do not ______________ the past are condemned to repeat it.” Find a variety of ways to do THIS with the information you hear. Note taking and setting reminders helps
What is Remember?
400
DAILY DOUBLE – Sometimes THIS says more than the words you speak, be interested in the content you are presenting, use different tones, and don’t forget to smile
What is Expression(s)?
500
Used as a basis for improvement, be open to communications that create this, especially if it is positive, worth-while, or constructive
What is Feedback?
500
Resist THIS by giving your full attention to the speaker, concentrating on what is being said, and focus on the situation at hand, not how awesome the game was last night….”oh you got to see this highlight!”
What is Distraction?
500
John Farnham famously sang it right, “You’re the ____________ try and understand it, make a noise and make it clear, oh-wo-wo-oh-wo-wo-wo.” Be firm and assertive with THIS
What is Voice?
500
FINAL JEOPARDY: THERE ARE MANY BEHAVIORS AND PHRASES THAT SHOULD BE AVOIDED AND OFTEN STOP A PERSON FROM COMMUNICATING, ESPECIALLY WHEN YOU BREAK THEIR FLOW BY SAYING “BUT WAIT, WHAT ABOUT….”
What is INTERUPT(ING)(ION)?
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