EXTERNAL TRANSFERS
eBranch
ATM
MOBILE ACCESS
MASTERCARD
100
On what days are external transfers processed?
Monday through Friday excluding holidays = Business Days
100
Can wire transfers be set up via eBranch?
No
100
What is the daily ATM cash withdrawal limit?
$500.00
100
Name three things you can do/access/find with Mobile Access.
View account and balance information Transfer funds between your CEFCU accounts Transfer funds to your External Accounts Access Mobile Check Deposit Access your MasterCard® credit card activity Branch and service charge free ATM locator.
100
We assess a ____% foreign transaction fee on all transactions processed in a foreign country.
1%
200
What is the processing day cutoff time?
2:00p.m. (Pacific time)
200
When setting up eBranch for the first time what should be entered in the "PIN" field?
The last four digits of the primary member's SSN
200
Which three ATM networks does CEFCU belong to?
Co-Op, Plus, and Star
200
What is the maximum you can deposit via mobile deposit per day?
$5,000.00
200
The minimum payment is ____% of the statement balance or $_____ (whichever is greater).
2.5% or $25.00
300
Are external transfers governed by Reg. D?
Yes
300
What is the minimum number of characters required for an eBranch password? And what type of characters must the password contain?
8 characters - must contain both letters and numbers
300
On our website, where can the members click to find a deposit taking ATM?
The Co-Op logo at the bottom of the main page. At the top under Services then ATM Services
300
Deposits made before what time will be posted the same day?
3:00 p.m. Pacific Time
300
MasterCard payments are due on the ___ of each month.
16th
400
What is the daily limit (per 24 hours) for outbound transfers?
$20,000.00
400
Alert notices allow members to setup and receive notifications about important events on their account. What are the two methods of delivery for alert notices?
Email and Text
400
What is the annual ATM card fee?
$10.00
400
When are the funds from a Mobile Deposit made available?
$200.00 next business day remainder on second business day
400
Credit card accounts cycle the evening of the ___ of each month.
19th
500
What is the daily (per 24 hours) limit for inbound transfers?
$10,000.00
500
What is the daily limit for online check withdrawals via eBranch?
$50,000.00
500
When are the funds from an ATM deposit made available?
$200.00 next business day remainder on second business day
500
You can download the Caltech EFCU App from ______ or ________
Apple Store or Google Play
500
The MasterCard rate is based on Prime Rate + ___%.
6%
M
e
n
u