failures encompass the unsafe acts that can be directly linked to an accident
What is Active failures?
200
Services which can help you avoid illness and improve your health
What is preventive care?
300
quality health care should focus on the patient's individual and cultural needs
What is patient-centered?
300
a useful tool for documenting a test of change for health care quality improvement
What is PDSA cycle?
300
peers working together to ensure empowerment, thereby creating the highest levels of motivation to ensure alignment of the organization, the team, and the individual around the CQI vision
What is Teamwork?
300
failures include contributory factors that may lie dormant for days, weeks, or months until they contribute to the accident
What is Latent failures?
300
Learned but not put into practice
What is Passive learning?
400
quality health care should not harm individuals
What is safe?
400
Reducing costs significantly while maintaining or improving quality
What is value?
400
In this theory accidents are inevitable
What is Normal Accidents Theory?
400
Minor, moderate, significant
What is Impact of the consequences?
400
Collect data on outcomes and costs for a patient
What is measurement?
500
quality health care should be successful in producing desired and intended results
What is effective?
500
this is no longer an option but a requirement in the health care
What is CQI
500
In this model we put barriers in place to prevent different defects
What is Swiss Cheese?
500
Leadership distinguished by its reliance on vision, is a starting point and a consistent factor in motivating change and improvement.
What is Transformational?
500
Process of organizational learning that recognizes the inevitability of error and proactively seeks to identify latent threats