Desk
Policy
Weekday
Weekend
Trivia (Random or Duty related)
100
You would be helping a student ______ if you 1. Search the student in Area Desk using person lookup and their G number 2. Verify the students identity and make sure you have the correct student 3. Retrieve the proper key from the key box 4. Note in your DAL the students name, room number, key number and the time the key is being checked out 5. In area desk click check out loaner key. 6. Type in the interior key code. Leave the check out day and check in day blank unless otherwise instructed to do so. 7. Give the key to the resident and stress that they have 24 hours to return the key
What is checking out a loaner key to a resident
100
They pose different health or safety risks, interfere with University property or services, and/or are illegal and must be removed from the building immediately.
What is prohibited items
100
The days of the week considered weekday duty
What is Monday, Tuesday, Wednesday, Thursday
100
How many miles away from campus may you be on your 1 hour break?
What is 0. You may not leave campus during your 1 hour break. However, you may leave the neighborhood.
100
February 16
What is the date Housing Selection Applications go live
200
If you were to follow these steps, you would be... 1. Take the packet of keys from maintenance and on the top right corner record the date they are being dropped off 2. Place the packet of keys in the cardboard holder next to Seema’s computer 3. Make a note in your DAL the room number and the amount of keys that are being dropped off 4. Take one key out of the packet to be placed in the loaner box 5. Go to the loaner box and retrieve the old key and place it in the dead key box 6. Change the key code in the loaner box to match the new key 7. Place the new key in the loaner box 8. In the key code binder change the key code to match the new key
What is what you do when maintenance drops off a recore
200
10:00 p.m.-8:00 a.m. Sunday-Thursday and 12:00 a.m. (midnight)-10:00 a.m. Friday- Saturday
What is Quiet Hours
200
You see a resident locked out of their room and wondering around. Who do you call?
What is HRA
200
In what instance may you leave the duty phone at the desk between the hours of 7:30pm Friday night and 7:30pm Sunday night?
What is NEVER. The duty phone must always be in the possession of a duty team member, who is in the Southeast Neighborhood between the hours of 7:30pm and 7:30am
200
A recent survey of 500 top ______ found that 10% acknowledged looking at social networking sites such as Facebook to evaluate applicants. 38% said that what they saw negatively affected the applicant.
What is colleges
300
You are an RA, on your desk shift at7:45pm. A resident calls the Southeast Desk and says "my room is flooding." What is your next step...
What is... Ask the resident some follow up questions about the "flood." For example, "How much water?" When did it start?" etc. OR What is call the Duty RA for the building or the HRA on call to go look at the leak. "Call maintenance." is NOT the correct answer
300
If you are found responsible for a ______ at another state institution you may be held responsible at Mason
What is a policy violation
300
Where do you check in for your 10pm round
What is you don't have to go anywhere you can call in.
300
7:30 is this. 7:31, :32, :33....:45....etc. is NOT this.
What is In person check in time. During weekend duty, the phone designee for the duty team will take the duty mobile phones off their chargers and carry them until finishing duty at 8:30 AM on Monday. The chargers may be taken to the room of the phone designee, and this should be noted in the DAL by the person at the desk.
300
If _______________ (situation) does not occur, the person on desk is responsible for calling the duty team to check on their status, and then emailing the RD of that person(s) to let them know that the Duty Protocol was not followed. If the duty team member does not pick up the duty phone at all, the HRA on call must be called. The HRA will attempt to call the duty team member, as well as knock on their bedroom door. If the HRA cannot contact the duty team member, then the RD on duty must be contacted.
What is someone does not check in OR check out with the desk (via phone or in person) for rounds.
400
When you check out a loaner card to a resident of PH or LS, and you must change the ______ on both the Card and the Bedroom Badge.
What is the deactivation date
400
703-307-8894
What is the Southeast RD on Duty/on Call phone number
400
What time does the phone have to be back at hte desk
What is 7:30am
400
What time and day do you drop off the phone on weekend duty
What is 7:30pm on sunday
400
LLCs in President's Park next year
What is University 100
500
A resident returns a loaner card on 1/19/2011. After receiving the card and verifying that the student is a resident of Liberty Square you must...
What is change the deactivate date to 1/18/2011 and encode the bedroom badge.
500
On January 21, 2009, When RAs Bacardi and Svedka entered room 123 in Liberty Square for a Health and Safety re-inspection. RAs Bacardi and Svedka saw 9 empty bottles of liquor on the window sill; 1 empty bottle of liquor in the trash can and 3 40oz bottle beer on the counter top in the kitchen. RAs Bacardi and Svedka entered Room A and the floor was excessively dirty to the point where they could not walk around in the room. Resident Icause Issues (G000000) of Room A is 24. RAs Bacardi and Svedka entered Room C and found a large beer bong on the shelf in the room. There were 2 bottles of Jagermeister on the top shelf of the computer desk. Resident Imin Trouble (G000000) of Room C is under 21. The correct answer will contain a minimum of 3 possible policies violated in this case.
What is 1. Possession of large quantities of alcoholic beverages 2. Possession of empty alcohol containers by residents under 21 years of age 3. Trash Removal and Room Cleanliness Policy violation 4. Illegal Distribution of Alcohol 5. Not adhering to the Health and Safety Inspections policy or failure to correct violations
500
When can you take your break?
What is no break for weekday duty.
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