CONTACTS
RESERVES
EXEC. SUMMARY
STATUS REPORTS
LEGAL
100
One business day, ongoing attempts for 3 business days
When is initial contact required by
100
10 business days
When are initial reserves to be set
100
$100,000.00 incurred reserves & $50,000.00 > settlement.
When is the executive summary to be completed.
100
Within 30 days of claim assignment
when is the initial status report to be sent
100
US Bank analyst agreement with referral and selection of attorney
What needs to be done prior to making legal referral
200
Recorded statement
What is required on all indemnity claims
200
10 business days from receipt of information necessitating change
When are subsequent reserve changes to be completed
200
Clear and concise picture of what has transpired and ongoing plan.
What should the medical summary contain
200
60 day intervals from the last report
When are subsequent status reports to be sent
200
US Bank legal referral letter
What is required to be sent with the file to the defense attorney
300
After 3 business days/contact attempts
When is a call me letter to be sent
300
Initial reserves & subsequent changes in excess of $15,000.00
When is US Bank agreement required on reserve changes
300
Supervisor
Who approves the executive summary
300
Updated
What should your medical summary portion be
300
US Bank analyst
Who is to be copied on the legal referral letter
400
60 days
How often is ongoing manager contact required
400
Every 60 days
When should reserves be reviewed, at a minimum?
400
Reserve figures
What should match the reserve worksheet
400
Dates & timeframes
What should your action plan contain
400
30 days
When should you receive the initial legal analysis and budget
500
US Bank analyst
Who do you contact for assistance if you are unable to complete contacts
500
$100,000.00 incurred or greater.
When is the executive summary needed?
500
All blanks
What should be completed in all executive summary reports
500
Paints a picture
What is the most important part of the summary report
500
Claims examiner
Who has the ultimate responsibility for the legal reserve recommendation
M
e
n
u