Conversations
Rates
100
This conversation allows you to record your campaign results after speaking with the customer
What is CALL
100
This is the standard Rate and SA for a residential Heating account.
What is 1B 151
200
This screen allows you to review a residential/non-residential customers annual usage.
What is IQPR
200
This Rate and SA identifies a two family home
What is 1B 161
300
These two meter change orders allow you to schedule meter change appointments in NYC and MASS.
What is CMPR (NYC) CMCU (MASS)
300
This rate has a letter associated with it that identifies it as a ESCO account
What is "T"
400
These two conversations allow you to View and Agreement and to add an agreement.
What is IQAG (View) CAAG (Add)
400
This rate and SA identifies a non heating cooking account for a residential customer
What is 1A 10
500
These two conversations allow you to ADD and UPDATE an extension on the customers account
What is CACE (add) CADS (update)
500
This rate offers Residential customers who are eligible, a reduction on the minimum charge.
What is Residential Reduced rate
M
e
n
u