Acronyms
Cable Data
Tool Shed
Xfinity Home
Comcast NOW!
100
RGU
What is Revenue Generated Unit
100
Customer's must this cable tier in order to be eligible to receive the Sports Entertainment Package.
What is Digital Starter
100
What are the 5 tabs in "View History" in Einstein?
What is Contact History, Ticket History, Customer History, CAE Lookup, Email History
100
Customers can monitor and arm their homes to help prevent burglary, fire and other threats, as well as operate XFINITY Home equipment.
What is Xfinity Home - Secure
100
Get help with all your health care decisions, from finding a doctor to questioning a claim.
What is Accolade
200
iMAP
What is Internet Message Access Protocol
200
______________ is required to have DVR service.
What is Digital Starter or Above
200
Tool used to transfer a customer's equipment from one account to another account.
What is Move Equipment Tool
200
Customers can only monitor their homes with video monitoring, as well as operate XFINITY Home equipment.
What is Xfinity Home - Automation
200
Comcast and NBCUniversal’s signature celebration of service and the nation’s largest single-day corporate volunteer effort.
What is Comcast Cares Day
300
PTP
What is Promise-To-Pay
300
How can you access the Customer Owned Purchase History from Einstein?
What is from the Toolkits, select Xfinity TV --> Billing --> Customer Owned Purchase History
300
ESS
What is Employee Self Service
300
Solution for customers with existing security systems from other alarm service providers who wish to upgrade their service.
What is Xfinity Home Takeover
300
The nation’s largest and most comprehensive broadband adoption program, because we believe every household in America should have access to the Internet.
What is Internet Essentials
400
DTA
What is Digital Transport Adaptor
400
XFINITY On Demand Transport Bar also allows users to fast forward or rewind XFINITY On Demand in ____ speeds.
What is 4
400
Add, change or ask a question about your Courtesy Services.
What is Courtesy on Demand
400
Additional yard signs and stickers may be ordered from the accessories store at
What is http://store.xfinity.com/
400
Through this program, youth can record and edit their own music and videos, and learn coding, game design, and robotics
What is My.Future
500
OSHA
What is Occupational Safety and Health Administration
500
On the XR11 remote, what are the functions of the A, B, C, & D buttons?
What is A. Help - B. Display scaled video in the bottom right-hand corner when the full guide is displayed - C. Access the Sports App - D. Delete Single or Multiple DVR Recordings
500
Company that processes, approves, and provides support for disability claims.
What is Sedgwick
500
All installed equipment is considered customer-owned equipment with the exception of:
What is XFINITY Home Touchscreen Controller and XFINITY Home router
500
Our employee intranet and your one-stop source for news, information, resources, and social networking.
What is Comcast Now
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