89.99, custom tv, 150/150, FDV and 150 merchant gift card----
What is Lead holiday offer
100
Fiber Optic, Five Star, Fast, Freedom
What is Fios 4
100
Dual bands that allow separation of older wireless devices to create a fast lane for devices that need it the most?------
What is Quantum Gateway Router
200
You can download a 1 hour sd video with me in 40 seconds
What is 150/150
200
I help you with interviewing questions for your customer
What is what is Rep Guidance/VzInsight
200
Who gets $10.00 off QTV
What is/Who are existing customers
200
This is the only place you are to “always” warm transfer to-
What is MAA
200
The closing statement
What is If you need assistance in the future, visit us anytime on the My Fios App or at Verizon.com. Thank you for calling Verizon. I hope I provided you with 5 star service!”
300
$80.00
What is the activation fee?
300
Using benefits uncovered during interviewing your customer lead to
What is personalized/ professional recommendation
300
A choice of 150 merchant card or the 250 vzw gift card applies to who
What is NYDMA Customers
300
Looking for a quick answer don’t forget you can always use me
What is Support Info
300
Don’t be late or you will have a date with me
What is Bobbi Henderson
400
With this you can watch TV bf your install
What is the fios mobile app
400
What statement do you use to acknowledge the customers loyalty?
What is loyalty statement
400
Who has no activation fee?---
who are platinum Customers
400
Credits, AIOS, and LECS all contribute to
What is revenue write down
400
You should live by me-----
What is The Credo
500
Quantum Size it, Get It right, Winning NY, Confronting the Wave
What is 2016 key Priorities
500
Reviewing this real time ensures your sales stick and reduces repeat calls
What is SOC/LOF
500
Who pays 5.00 for TSP?---
Who are existing customers
500
Fill in the blank- Our best was good enough for today, but tomorrow-------
What is we will do better
500
I am responsible for all sales, marketing, operations, and customer service strategy for voice, data, and video services in Verizon’s wireline territory