Unit 1-2
Unit 3-4
Unit 5-7
Unit 8-10
Unit 11-13
100
Correction fluid
What is a bottle of white liquid used for covering mistakes?
100
A library
What is a room or building where books are kept called?
100
fax
It´s faster to ___ documents than mail them.
100
To take a break
What do you call spending a short time away from your work to rest?
100
Human Resources
What does HR mean?
200
Tape
What is a sticky material that keeps objects together?
200
A dictionary
What is a book with definitions of words?
200
Signing in
What do you call writing down your name when visiting a place?
200
Mid-morning
What time of day is 10:30 am?
200
Customer
What is another word for client?
300
In a filing cabinet
Where do you put folders?
300
answering machine
You can listen to voice mail messages on an...
300
Belongings
What is a synonym for possessions?
300
8:30-5
What are the normal working hours at an office?
300
Bad phone etiquette
Being rude on the phone is called...
400
On shelves
Where can you put books?
400
A shredder
What is a machine that cuts paper into thin strips?
400
Title
What is to the name of the position you have in a company?
400
Possible answers: Efficient Organized Qualified Hard-working Friendly Successful
Name three qualities of a good employee
400
book
What is a another way to say "to make an arrangement"
500
Modern
What is the opposite of traditional?
500
It acts as a printer, copier, fax machine, and scanner.
What functions do a four-in-one printer have?
500
Possible answers: They make visitors welcome: offer a beverage, lend a hand, give directions, call a taxi, etc.
How can office workers help visitors?
500
Take a message (ask for name and number)
What can you do for a caller when the lines are busy?
500
Possible answers: Marketing Purchasing HR Sales
Name three departments in a company.
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