This is what it's called when you address an individual, for example, “Dr. Boyd” or “Juan”, to get the person’s attention.
What is opening or attention getter?
100
This is the first stage a group normally progresses through as it develops.
What is the forming stage?
100
The direction of communication that occurs when the chief executive officer announces a policy that all of his employees must follow.
What is downward communication?
100
This member of the group mediates disagreements and helps reconcile differences.
What is the harmonizer?
200
In order for a team to be effective and consistent, it must be in line with this.
What is the larger organizational purpose?
200
This part of CRM involves noting what you observe in a direct manner, for example, "my patient swallowed their NG tube".
What is stating your concern?
200
When the team has achieved its goals and assigned tasks, this team closure process begins.
What is the Adjourning Stage?
200
The pattern of communication followed when two staff nurses report to the nursing unit director who then reports to the vice president for nursing.
What is the Y Pattern of communication?
200
This team member usually answers the information seeker by offering information, view points and suggestions about the problem or task.
What is the information giver?
300
Determining whether team members see themselves as part of a cohesive team is an example of this team guideline.
What is assessment?
300
This behavior is dominating, hostile, belligerent and argumentative.
What is aggressive behavior?
300
This stage is when communication of ideas, opinions, and information occurs through effective cooperation among the team members.
What is the Norming Stage?
300
Has the effect of flattening some organizational communication to sometimes allow more direct access between levels.
What is e-mail communication?
300
"Wow, what a wonderful suggestion you've made!" is what this group member might sound like.
What is the encourager?
400
This is necessary periodically throughout teamwork to in order to ensure productivity.
What is evaluation?
400
This is the willingness to actively participate, state and maintain a position until convinced by the facts that other options are better.
What is assertiveness?
400
Tension or conflict may arise because members of the team come from various disciplines and specialties, and then this stage occurs.
What is the Storming Stage?
400
!!!DOUBLE JEOPARDY!!!
An informal avenue of communication which ignores the formal chain of command and allows rumors to be spread.
What is the grapevine?
400
"You're so ridiculous! How do you ever expect that idea to work? And don't be so sensitive!" is what this team member might sound like.
What is the aggressor.
500
Mark Twain's described this key to effective teamwork as "the bonus that is achieved when things work together harmoniously".
What is synergy?
500
This is the degree of accuracy by which one’s perception of his or her current environment mirrors reality.
What is situational awareness?
500
This stage is when team members openly communicate, know each other’s roles and responsibilities, take risks, and trust or rely on each other to complete assigned tasks.
What is the Performing Stage?
500
A circular pattern of communication in which each communicator may interact with every other communicator in the network.
What is the All-Channel Pattern of communication?
500
This type of team role is related to the personal needs of the individual and are often of negative influence for the group.