Opening/Closing
Arrival time if I'm opening the museum
What is 8:30 AM?
I should have a witness sign my money count sheet at this time, with one exception only.
What is every time money is counted (except for the $100 bag)? The exception is if there is not anyone available to sign as a witness.
This is the proper uniform for working at the admission desk.
What is the assigned Bush Museum shirt, closed toe shoes, and khaki's? No jeans/tights.
This is what you do if your money till is stuck and the VSS "A" button will not open it.
What is using the keys located in Karen's office to open it? They can be found in the key box on the wall behind the door.
What to tell the visitor if they already have a foundation membership but they need to get a membership card.
What is giving them the foundation phone number?
The number of projectors we have in the museum.
What is Five?
Where are they?
This is the responsibility of the person that signs the money count sheet as a witness.
What is physically counting the money to verify it's accurate?
This is the procedure if you are unable to work your shift or will be late to your shift.
What is contacting Karen as soon as possible and co-worker if possible?
The amount of money each person is assigned to begin their shift
What is $100?
The procedure when a researcher approaches the front desk.
What is asking the researcher their name and if they have an appointment? Call the research room or reference line. Give the Archivist the information.
Time at which we can leave the admission desk at the end of the day.
What is 5pm AND all of the visitors are out of the building?
We store the $500 used for change during museum hours here. Also, this is how change is made at the Admission Desk.
What is the locked gray box between the two work station? Clerks make change for each other.
Karen leaves important information for the clerks at the front desk. This daily information is found here.
What is the blue daily file? Please check this at the beginning of every shift.
Active Duty Military receive free admission with up to this many guests also.
What is five family members?
The procedure for lost and found valuable items (i.e wallet, electronics, jewelry)
What is logging the item and giving it to security immediately?
The procedure when something in the museum is not working properly.
What is...
Call/text Karen Gonzalez
OR
Call/text Jordan Verano?
Other than fellow Admission Clerks, these individuals can sign as a witness to the money count sheet.
Who is Karen Gonzalez and Tracy Paine?
Work study time sheets are due on this day and they go here.
What is noon the day before they are due and Karen's Desk?
These four questions are to be asked to a visitor before ringing up a sale.
What is...
1) Do you meet any of the discount criteria (AAA, military, etc.)? 2) Did you stay in a hotel while you were in town? 3) May I have your zip code? (4) How did you hear about the museum?
Visitors go here to get information regarding a new Foundation membership and to get Presidential Library passports stamped.
What is the Museum Store?
The purpose of the American Volkssport Association walk box and where it can be found.
What is the American Volkssport Association walking club in Houston? The walk box gives members of the club directions regarding where to walk. It can be found at the front desk, below the printer.
This is the order in which your deposit should be placed in the blue deposit bag.
What is...
1) All bills facing same direction 2) Cash ordered by Denomination 3) Credit cards in alphabetic order and all present along with other forms of payments (groupon,gift certificate, etc)?
This is what we should do when a guest approaches the front desk.
What is standing up and kindly greet them?
This is an important step when issuing a refund.
What is annotating the receipt and deposit sheet with an explanation of the refund?.
George H. W. Bush served as President during this time range. (years)
Who is the 41st POTUS (1989-1993)?