Workqueues
Hospital Account Maintenance
Revenue Cycle
Claims
Surprise Me!
100
This allows you to organize your Workqueue by specific criteria
What is Filter Button>Set Edit Filter
100
The place to view the financial class
What is Acct. Summary Tab
100
The point when both HB and PB balances live and single statements are sent
What is Single Billing Office (SBO)
100
gives you step-by-step instructions for resolving edits
What is Claim Edit Workqueue Companion
100
Where all scanned documents and medical records live
What is OnBase
200
Catches accounts with issues
What is Account Workqueue
200
The part of the account where you can view current charges and HCPCS code & modifiers
What is Hosp Tx Inquiry
200
OPEN, DNB, BILLED
What is Common HAR Statuses
200
The place to view the actual UB
What is Claim Edit Tab>Claim Image
200
The place where you can update/change the filing order of coverages
What is Coverage Info Tab
300
Allows you to access Registration
What is Go To button
300
Where you can view the HAR status, Admit/discharge dates, and other important information without researching the account
What is Patient Header
300
Created when the HAR is created
What is Pre-Billed and Self-Pay Bucket
300
Allows you to update/add ICN to a claim
What is Bucket Action Button
300
Monitors your productivity and also allows you to communicate with other departments
What is Acct. Activities
400
Column chart showing you a number of accounts being held in a workqueue
What is Seven Day History
400
The place you can go to view financial liability for charges on the HAR
What is Liability Bucket
400
Minimum number of days between discharging the patient & attempting to Bill the HAR
What is Min Days
400
Used to indicate which group of users are responsible for the error
What is Error Code
400
Allows you to navigate between multiple HARs opened
What is Yellow Arrows
500
Indicates to the system you are done working an account
What is Complete Acct Button
500
The place to view notes
What is Account History
500
The point in the revenue cycle when we attempt to bill the balance of the HB HAR
What is Initiate Billing
500
Used to immediately check for resolutions to errors
What is Refresh Claim button
500
Place to view the authorization number for an account
What is Go To>Auth/Cert
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