LP
HR
AutoZone Culture
Selling
Commercial
100
.90%
What is El Paso Region FY Shrink Target
100
The first day for a new AutoZoner
What is Foundations
100
what it takes to do the job right
What is WITTDTJR
100
directing customer traffic, delegating store tasks, focused on sales and customer service
What is Captain of the Ship
100
active account open for a year with a gold status
What is mature customer
200
helps you prevent PCI Fraud
What is Managers' Next Day Review
200
Losing an AutoZoner
what is turnover?
200
Going out to the customers vehicle
What is GOTTChA
200
tool to locate parts
What is Z-Net
200
report that provides information on what type categories your installer is purchasing
What is the Prep sheet report
300
Item Adjustments, Uncredited PCIs, Uncredited Recalls
What is the 3 components to the Shrink Predictive Model
300
Where do you locate your potential next AutoZoner
What is Ehire
300
AutoZoners Always Puts Customers First, We know our parts and Products, Our Stores look Great, We got the best merchandise at the best price
What is the Pledge
300
tool to use to earn the sale before the customer leaves
What is BHPUT
300
accounts purchasing at least $200 and are down on sales
What is negative Mature Pin
400
'Returns Authorization Override %' column
Where to identify potential refund fraud scammers
400
favoring a person, group or thing over another based on perspective and experience
What is a Bias?
400
not saying no to our customers parts needs
What is Yes We Got It
400
person who guides individuals, teams and organizations
What is a leader?
400
should be the most qualified person in commercial
What is the store manager
500
items located on the 'VDP No Sale No Return' column
What is unaccounted for VDP items
500
Good performance, recognition, mentorship, with clear and easily understood direction and the opportunity to grow with the company
What is important to AutoZoners in their career.
500
tool to help us identify reasons for check engine light
What is Fix Finder
500
tool you use on Z-net to locate parts not for your standard vehicle
What is non-Auto Catalogs?
500
process TSM and SM determine customers that will be visited
What is pin selection?
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