CBU BY THE NUMBERS
TEAMS
CUSTOMERS
PRODUCTS
GRAB BAG
100
The CBU revenue target for FY18?
What is $2.3 billion?
100
The primary functions of the ecommerce team.?
What is UX, Engineering, ?Business Operations, and Product Management?
100
Proactive Protectors, Safety Seeking Delegators, Confident Customizers are all __________ segments.
What is Customer?
100
The Norton primary product.
What is Norton Security?
100
5 components of the Digital Safety Platform.
What is PC/Mac, Mobile,?WiFi, Identity, and Home?
200
The number of languages supported by Norton Support and Services team
What is 23?
200
Nate Simmons, ?Fredrik Torstensson and?Ty Shay all lead these type of teams?
What is Go to Market?
200
I am Aware, I Shop, I Buy, I Receive, I Install, I Use, I Renew, I Need Help.
What are the eight phases of the customer journey?
200
The product that protects the home.
What is Norton Core?
200
Enable the best possible protection for customers’ digital lives
What is the CBU Mission?
300
Over the last 2 years, the number of new pieces of malware detected
What is over 1 billion?
300
Security, Technology and Response Team
What is STAR?
300
The Top Online Privacy Consumer Concern in 2015
What is Identity Theft?
300
The market for this Norton product is growing at a rate of 56% year-over-year.
What is Mobile Security?
300
Promo, Product, thought leadership and seasonal.
What are types of marketing campaigns?
400
The value of 1 point of churn in the Norton Business??
What is 17 million?
400
Employee Benefits, Retail/eTail, xSP, OEM, Marketing Partnerships, Incident Response.
What are the Partner Sales Segments?
400
The CBU customer experience metric.
What is a NPS?
400
The three LifeLock products offered to customers (good, better, best).
What is Standard, Advantage, and Ultimate Plus?
400
The team that sets prices, pricing floors, analyzes and tests prices.
What is the Pricing Team?
500
The LifeLock annual churn rate.
What is 19%?
500
The eCommerce team operational framework
What is Agile?
500
The number of people that have experienced identity theft.
What is 1 in 4 people?
500
This product secures the information you send ?and receive through your own simple, easy-to-use Virtual Private Network (VPN).
What is Norton WiFi protection?
500
The CBU business model.
What is subscription?
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