Relationships/feelings
Coping Skills
Manners
Do's and Dont's
Anger
100
The relationship between a client and a support worker should be A) personal or B) professional?
B) Professional - While we can all have fun together and talk about our personal lives sometimes if we want, the relationship should only stay within our time at the DDRC.
100
What is physical space?
Normally about 2 feet away, typically it is how close you are to someone or something
100
Thoughtfulness requires that you are A) an active listener or B) only ever thinking about yourself?
A) An active listener - You must pay attention to what other people have to say in order to be thoughtful towards them later on.
100
True or False: When you make a mistake, you should honestly admit to having done it and apologize for it, if necessary.
True - If you do then people will know you take responsibility for your actions, and they will then trust you more because you're honest and show that you learn from your mistakes.
100
What is a physical sign to anger?
Red face, sweat, and clenched fists are all this type of sign you are angry
200
What is being respectful in the classroom?
Choosing kind word and making good actions.
200
What is bad eye contact?
Not looking at the person you are talking to
200
What are the 5 senses?
taste,touch,smell,vision,hearing
200
While it's important to have a sense of ______, you should be careful not to make too mean of jokes, or laugh at something insensitive directed towards someone else.
Humour - But the better of a friend you are with somebody, the more you should be able to laugh with and sometimes even at each other.
200
What is a trigger?
This is something that makes you angry, may cause you to have an outburst
300
What is another word for emotions?
feelings
300
What is the purpose of using coping skills?
To assist you to calm down and in making good/healthy choices.
300
What is good eye contact?
Looking at person which also lets the other person know you are listening to what is being expressed.
300
There are two forms of communication?
verbal and non-verbal communication
300
Being able to tell people how you feel can help prevent?
arguments, fights, poor/bad choices, feeling worst
400
When people have good thoughts about us, how do we feel?
We feel good
400
Examples of non verbal communication
sign language, body language, writing a letter Can you think of any other ideas..
400
What is listening?
An important part of communication, when someone is talking, someone else is listening
400
Talking to one another to reach a mutual goal is also known as _________.
Negotiation or compromise - It can also mean the process by which two persons reach a deal about something.
400
The most common thing one can do when becoming angry is to _____. This gives you the opportunity to calm down and help avoid making things worse.
walk away
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