Service Delivery
Adecco TR History
Communications and Meetings
Random Trivia
Billing
100
All phone calls, voice mails, messages and emails are to be returned by this
What is Close of Business
100
Adecco MSP Program spend in 2010 was this
What is $126 million
100
Attendance is mandatory yet enjoyable as these should be our adrenaline boosters!
What is our Adecco Solutions MSP Internal Staff Meetings
100
This is where you go to vote on which charities will benefit from the Bike Across America Win4Youth events
What is the Win4Youth Facebook page
100
These must be submitted by Suppliers in Fieldglass to correct issues with hours, rates, ST/OT, or incorrect expenses.
What are Credit/Debit memos
200
These two items should be set up before going out on PTO
What is an email OOO and FG Proxy
200
Adecco Solutions took over management of the TR MSP from Adecco General Staffing in the year
What is 2007
200
If these are taking place (beyond a traditional intake session) please add details to the weekly meeting notes so the team is aware of activity
What are client meetings
200
You need to be at least 5' 3" (without heels) to actively participate in this activity tomorrow
What is pedeling the pedal pub
200
These must be submitted by Suppliers in Fieldglass for any bonus payments, excess background and drug screening charges (over $100), and conversion fees.
What are Misc Invoices
300
These are completed with every new job posting.
What is an Intake call/meeting Expectation is that all intake sessions will be completed within 2 business days.
300
Fieldglass went live on this day (even though we did not have access for two days afterwards )
What is December 14th 2009
300
Which Suppliers are typically invited to join our weekly conference call regarding open job postings and weekly Points-of-Emphasis (POEs)/Best Practices.
What are Tier 1 and 1A
300
The average tenure for the TR MSP team (including Katya)
What is 3+ years
300
These must first be approved by the MSP. But before approval, the MSP must ensure correct receipts are attached. Receipts are necessary for all charges over $25.00. Mileage must be entered into the Fieldglass log and cannot be entered at a rate higher than the 2011 IRS standard of $0.51 per mile.
What are Expense Sheets
400
These three instances are the only time a Job Posting Approval Bypass can be used without VP approval.
What are To create a payroll job posting to replace a sourced job posting that has already been approved within FG Create a sourced position to replace an approved payroll position if payroller doesn't work out Large Bulk Users such as Gear Up
400
The year Workcard was implemented for Thomson West
What is 2003 ******** Master agreement was signed in 2002 with Workcard implementation following in 2003
400
The goal of this exercise is to keep the MSP team informed of Thomson Reuters products, recent TR acquisitions, market trends, and new technology and to initiate discussion. This should be a time that we are able to gain more information on something we are personally interested in and share it with each other.
What is Weekly Wit
400
2011 YTD MSP Spend through July
What is $67 million
400
Name three of the four pieces of information required to manually add a cost center to Fieldglass.
What are Cost Center, SAP Cost Center Name, SAP Company Code (Expense), and SAP Company Code (Paying).
500
This process includes setting realistic start dates for job postings with HM's (remind managers of prescreening requirements and time frame to complete). Submiting top 5 resumes to Hiring Manager within two business days of job posting distribution. Requesting resume feedback within two business days. Scheduling interviews via Outlook and gaining feedback from Managers/Interviewers to be relayed to Supplier - updating in Fieldglass if rejected. Marking job seeker as interviewed once interview is completed. Initiating WO Draft once candidate is identified and completing WO once prescreenings are cleared.
What is Job Posting Sourcing
500
These two colleagues both started working on the Thomson account on the same day in 2006
Who are Christina and Kyle - Oct 3rd
500
Call tracking sheet for the weekly Fieldglass call is maintained and sent by this person.
Who is Karina Arsts. (Fieldglass Operations Consultant)
500
Many Win4Youth miles are eligible to raise money for both Adecco NA and global charities. This activity raises money for Adecco NA charities, but is not eligible toward the global count
What are outdoor rides with less than 3 people; Individual rides outside; or variations to the same effect
500
This lists all items approved for payment during a work week; hours, expenses and miscellaneous items and is shared weekly with suppliers.
What is the Supplier Remittance Report
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