Attitude and Etiquette
What are we selling?
Your Role in Recruitment
Admissions Processes
Campus Tour
100
This is a characteristic in your personality that you should always have when sharing your experiences with prospective students.
What is enthusiasm? (p. 7)
100
This is the bachelor’s degree offered at Northwood University.
What is a Bachelor's of Business Administration (p. 15)
100
This is the goal of the Royal Ambassador program.
What is "reflect the atmosphere and character of the campus to visitors and prospective students"? (p. 10)
100
This is where our free application is located online.
100
This is what you should never come in contact with while give a tour.
What is the grass? (p. 9)
200
This is considered business professional dress.
What type of dress is wearing a suit, tie (males), belt, and dress shoes? (p. 8)
200
This type of sell involves twisting the truth to make something sound more palatable than it may be in real life.
What is a hard sell? (p. 7)
200
This is when you should refer a visitor to a professional.
What do you do when you are unsure of a about a visitor's question? (p. 10)
200
One of these test is required for freshmen to be accepted.
What is the ACT or SAT test? (p. 14)
200
This is where the Learning Resource Center is located.
What is Hopkins? (p. 17)
300
This is considered snappy casual dress.
What type of dress is wearing nice shorts, pants or jeans with a fun shirt that shows a bit of personality/NU Pride? (p. 8)
300
This type of sell involves pointing out the campus' positive attributes, and not focusing on what you may feel is negative.
What is soft sell? (p. 7)
300
Rather than remembering specific facts from a campus tour, this will make a larger impact into the way the campus is perceived by visitors.
What is the impact of the way a visitor feels during their campus tour? (p. 17)
300
This is how many credits a student needs to have attempted to be considered a transfer student.
What is 24 hours? (p. 13)
300
This dorm has an AC wall unit in each individual room.
What is Knights Cove? (p. 19)
400
This is something you should never do when speaking with a visitor. Instead, you should be patient.
What is cutting someone off when speaking, to include other Ambassadors? (p. 11)
400
This is the average class size at Northwood.
What is 18 students? (p. 15)
400
This is a way to show that you take pride in your school and that you take a personal investment in Northwood even during a campus tour.
What does picking up a piece of trash during a campus tour demonstrate? (p. 9)
400
This is a program eligible students can be accepted in where they earn their BBA in three years and their MBA in one additional year.
What is the Four Year BBA/MBA Program?
400
This building is where you would find the Public Relations Office.
What is Lambert Commons? (p. 19)
500
"It's the ghetto."
What is something you should never call Knights Row? (p. 5)
500
This is the mission of Northwood University.
What is "to develop the future leaders of a global, free-enterprise society"? (p. 15)
500
These are known as the 4 "P"s of Family Partnerships within your role as a Royal Ambassador.
What is - - - Keep Perspective, Have Patience, Be Professional and Be Careful What you Promise? (p. 11)
500
These are the admissions requirements for a student to be accepted into the Four Year BBA/MBA program.
What is: 3.25 or better HS GPA with a min 25 ACT or 1150 SAT 3.5 or better HS GPA with a min 24 ACT or 1110 SAT 3.5 or better HS GPA and be in the top 10% of HS class (p. 13)
500
This building was built in the 1800's in Eureka, Texas.
What is the Patterson Memorial Chapel? (p. 17)
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