Business Process Team
National Processing Procedures
Clean UP
For Fun
100
What floor do I work on?
6th floor
100
Who is the owner of the National Processing Procedures
Business Process Team
100
What status does a policy need to be in to complete a Renewal Clean up
Renewal Pending
100
Name 5 different types of animals you can find on a Farm
Example Cows, pigs, horses, Chicken, Buffalo, Lamas, goats, sheep,
200
Members of the Buisness Process Team are located in what 3 cities?
Guelph, Moncton, Calgary
200
If you wanted to know the procedures on how to complete a Commercial Renewal what section of the National Processsing Procedures would you reference?
Renewal/Commercial Non-Package
200
What are the two types of Policy Clean Up's?
Renewal Clean up and One Time Clean Up
200
There's 472 apples on the table, you pick up 3 how many apples do you have?
3
300
What product lines does the National Business Process Team support
HAB, Auto, Commercial, Farm
300
How come the National Processing Procedures manual does not have any Farm rates or specific instruction on how to rate Farm coverages at Renewal?
This information is found in the Farm Rate manual that is owned by Product. The Business Process Team can not provide direction on Farm rating
300
Finish the Statement- Renewal Clean ups can have both a Negative Impact and _______ _______ on the client
Positive Impact
300
What is the longest highway in the world
The Trans-Canada Highway
400
From this list below can you identify the manuals that the Business Process Team does not own National Processing Procedures - Commercial & Farm, Farm Rate Manual, National Underwriting Procedures - Farm Guard, ECM/CRM Manual, National Underwriting Procedures - Commercial Guard, CFC System Manual, CFC Codes Manual
Farm Rate Manual, ECM/CRM Manual, CFC System Manual, CFC Codes Manual
400
The National Processing Procedures outlines proceudres for the Policy Service Clerk task and Policy Service Processor Task
Yes
400
One time clean up can be completed in what policy status?
Active, Renewal, Lapse, Cancelled, New
400
What TV game show hit it big the third time around in 1984?
Jeopardy
500
Can you name 3 of our Business Partners?
Product - Commercial and Farm Business Essentials Operations- Processing and Underwriting Finance Business Solutions Client Business Solutions IT Reinsurance Department
500
How come the National Processing Procedues does not have a lot of CFC technical information
CFC technical information is found in the CFC System manual and is owned by Business Essentials who are the system expert. The Business Process Team are experts in your workflow and procedures
500
Can you name 3 reason why policy clean up are required
Data Entry errors Change in UW Guidelines Change in wording New CFC system field
500
What is the Co-operators mission statement
Financial security for Canadians and their communities
M
e
n
u