Desk
Technicalities
Services
Technicians
Hodgepodge
100
Classroom Support how can I help you?
How do you answer the classroom support line?
100
Yokum 200, 202, 205, 206 and 208.
What is a Lecture Hall?
100
Students can check these out from the desk if they want to listen to something.
What are headphones?
100
This technician has red hair.
Who is Kevin Curley or KC?
100
Users must turn this to display from a laptop in a classroom.
What is a switchbox?
200
It's 1$ a foot.
What is poster printing or laminating?
200
Sibley 103, 104, 105, 106 each have this.
What is a SmartBoard?
200
Faculty can check these out from the desk for Powerpoints.
What is wireless presenters?
200
Students see him when their print quota is not right.
Who is Shawn?
200
The power switch for teaching stations glows this color when it's on.
What is red?
300
It costs 45 cents per page.
What is Color Printing?
300
Faculty should do this if they report a problem turning on a projector using the remote.
What is move toward the center of the room?
300
This service offered at our desk, works best if users are provided with the small instruction sheet AND are not trying to use Microsoft Word.
What is poster printing?
300
His students deliver Smart Carts to non-technology classrooms.
Who is Kevin Mundy?
300
Students who need their computers fixed should be sent to this office?
What is Helpdesk/Resnet?
400
You would look here to find out which section(s) of the lab have special software installed.
What is the Software List?
400
This software is what allows faculty to make changes to the computer but wipes them out on a reboot.
What is Deep Freeze?
400
Students can check these out at the desk for a semester at a time.
What are "clickers" - Turning Point devices?
400
He can fix the cable in your dorm room and the headphones for the lab.
Who is Bob Richter?
400
She can be contacted when faculty need access to a classroom.
Who is Alyssa?
500
A problem in a classroom should be called out on the radio this many times before resorting to calling the technicians on the phone.
What is 3?
500
We use this username and password when instructors can't login to a teaching station.
What is classroom and smart?
500
This item can be delivered to a room for one time use but is also setup permanently in a few rooms like Redcay 109 and Beaumont 205.
What is a document camera?
500
He may be rarely seen but he can troubleshoot any wiring or audio problem.
Who is Gordy Burdo?
500
The ON button for most of our projectors is this color on the remote.
What is blue?
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