Name 2 levels of interaction where conflict occurs.
What is at work, among friends, within families and between relationship partners
100
A social network which focuses on face to face communication between friends, colleagues, and those with common interests.
What is Interpersonal Network
100
If interpersonal communication is talking to two or more people what kind of communication is considered talking to yourself?
What is Intrapersonal
200
Name 3 styles of facing conflict
What is Avoid or deny, Getting mad and blaming, Power and influence, Manipulate
200
What are the 3 C's in Don Saracen's Theory?
What is Connect, Communicate, Collaborate
200
What is the grapevine and is it accurate?
It is known as a rumor mill or employees that discuss what they think is going to happen. It is NOT an accurate way of communication.
300
What was burning in the Bert and Ernie clip?
What is Bread
300
Name the three Skills of Good Networking? (Listed on PowerPoint Slides)
What is Planning, Research, Self-Promotion
300
What communication channel is usually best for conveying sensitive or unpleasant news?
What is Two-Way Face-to-Face
400
What style of facing conflict often lingers in the background which creates tension?
What is Avoid and Deny
400
What is the long acronym used at the end of the slides?
(Be... What?)
What is TACTFUL
400
In the communication process model what can interrupt the receiver from decoding the message?
What is Interferences
(also acceptable answer communication process barriers)
500
If conflict is handled well it can lead to what?(name two)
What is deeper understanding, mutual respect, or closeness.
500
List at least 3 Tips of Good Networking?
What is Be Open, Be Prepared, Treat Everyone as Equals, Ask for Yourself, Say Thank You, Commit, Be Courteous, Circulate
500
List 3 communication process barriers.
What is
Physical Distractions such as noise or room temperature.
Mental Distractions such as developing a response instead of listening.
Differences in education level, experience, and culture.