Placement Rate
Accreditation
Transfer of Credit
Financial Aid
Tuition & Fees
100
When asked how likely our graduates will get a job, its ok to verbally give our overall placement rate for all programs.
NO. The only answer to this question is to pull up our rates on the website and speak about specific programs.
100
How many representatives stated the full name of ABHES
100%!!!!!!!!
100
When asked about transfer of credit, how many representatives said we don't guarantee transfer of credit
SIX
100
True or False All students can cover tuition with a combination of grants and student loans.
False This is a misleading statement that implies eligibility. There are many reasons a student wouldn't be eligible.
100
Is everything included in tuition?
No, there are several indirect costs a student can incur.
200
How many Representatives stated a range or ballpark figure for placement rate
TWO
200
What is the website URL for the Accrediting Bureau of Health Education Schools
www.abhes.org
200
How many representatives stated that our programs are not designed to transfer credit.
NONE Career programs are not designed to transfer, they are designed to prepare students for careers.
200
Can a student meet with Financial Aid prior to enrolling?
Yes, Financial Aid can be summoned to the Admissions Representatives office to answer a few general questions.
200
What is not included in tuition?
Registration Fee White Shoes for MAs Watch with 2nd hand for MAs Certification Fees
300
True or False When referring students the Bureau of Labor and Statistics website, students should be referred to research the average salary on their own.
FALSE Part of good customer service is to show the student where the information can be found.
300
Is National Accreditation better than Regional Accreditation?
NO.
300
Who does Arizona College have Articulation Agreements with?
Grand Canyon University and University of Phoenix
300
True or False If student says they are in Default, you might as well not enroll them.
False The FA Officer can be consulted prior to enrollment if remediation is possible
300
Should Representative provide student with printed tuition sheet?
Yes. Student should be provided with the printed tuition sheet 100% of the time.
400
True or False During the compliance interviews, when asked about potential salary a representative suggested the student look at positions on CarreerBuilder.
True Students should only be directed to official Bureau of Labor and Statistics data.
400
Is Arizona College fully accredited by the Accrediting Bureau of Health Education Schools.
Yes/No This is a misleading statement because there is no such thing as full or partial Accreditation
400
True or False An Articulation agreement means all of our credits transfer to their Institution
FALSE Grand Canyon's Articulation allows our Degree programs to transfer into one specific program in Health Care Management (not nursing).
400
On a scale from 1 - 10, how awesome is Financial Aid
10
400
Can the registration fee be covered by Financial Aid?
Yes Students should be encouraged to pay cash, but if they charge it to their account Financial Aid will cover it through one of their products.
500
True or False The best answer to placement questions is to refer the student look it up on our website.
FALSE Part of good customer service is to show the student where the information can be found on our website.
500
What is the purpose of accreditation?
To have an outside body certify (verify) the quality of our College.
500
At a minimum, representative should state it is up to the receiving institution
FALSE Only making this statement is potentially misleading. Student must know our programs are not designed to transfer.
500
If a student is not going to enroll because they have uncertainty about Financial Aid, is it okay to show them the FAFSA Website.
False All Questions about Financial Aid should be addressed by Financial Aid Officers to insure there is no inadvertent misrepresentation.
500
What is included in the tuition?
books uniforms lab fees
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