Easy Peasy
Baldwin's Finest
Benchmarking
Baldwin Facts
100
What is the title of chapter ten?
Superior Strategy Execution - Another Path To Competitive Advantage.
100
Successful strategy execution depends on management's ability to ___.
Direct change, improve operations, build a strategy-supportive culture, and get things done and deliver good results.
100
What does TQM stand for?
Total Quality Management.
100
What are the names of Baldwin's four products?
Baker, Bead, Bid, and Beer.
200
What page does chapter ten start on?
Page #212.
200
It is important to find employees who can ___ ___ ___.
Make it happen.
200
Six Sigma aims to produce no more than ___ defects per million.
3.4.
200
Name the four Baldwin brothers.
Alec, Daniel, William, and Stephen.
300
What are our first names?
Tyler, Sarah, Ross, and Christopher.
300
___ must lead the strategy execution process, but they must rely on middle and lower-level managers.
Top-level managers.
300
Name three potent management tools?
Business process reengineering, TQM, and Six Sigma.
300
What is the name of Boston College's mascot?
Baldwin The Eagle.
400
What is the purpose of using benchmarking?
To improve the performance of strategy-critical activities and to promote superior strategy execution.
400
The current trend in most companies is to shift from authoritarian to ___ ___.
Decentralized structures.
400
___ is the backbone of the process of identifying, studying, and implementing best practices.
Benchmarking.
400
What city is located just 35 miles northwest of Big Rapids, Michigan?
Baldwin, Michigan.
500
What does DMADV stand for?
Define, measure, analyze, design, and verify.
500
___ employees are best able to satisfy customer expectations.
Empowered.
500
What is the difference between business process reengineering and continuous improvement programs?
Reengineering aims at quantum gains on the order of 30 to 50 percent or more whereas total quality programs stress incremental progress.
500
Which bar is located on Baldwin Street in Big Rapids, Michigan?
The Gypsy Nickel Lounge.
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