A customer on the BPE plans Overage Forgiveness can be used for what?
What is Minute Overage? (because data overages will not occur due to tiered data.)
100
Sales tax percentage: _______%
What is 8.517%? (8.5 will be accepted)
200
This will be sold on Walmart stores starting in May
What is U Prepaid?
200
This is available to customers and associates to calculate potential data.
What is Data Estimator Tool?
200
We can now apply the _________ code to family plans for a charge?
What is Seasonal Suspend?
200
With the Blackberry Enterprise we add $__________ to the plan.
What is $10.00?
200
OKlahoma became a state in _______.
What is 1907?
300
This has been increased to 15% for BPE customers
What is PED?
300
This feature will only work properly if you select a default tone.
What is Ringback Tones?
300
99% percent of customers use our battery swap less than _________ times a year
What is 4?
300
For additional usage on data it will cost $________
What is $10.00?
300
Dumb law:It is illegal to wear your_______ to bed.
What is Boots?
400
This changed from $1.95 to $1.99 on May 1
What is Directory Assistance?
400
All old plans have _________ data plans available.
What is Tiered?
400
We shoudl always ustilize our __________ _______ before transferring to Tech Team.
What is Troubleshooting Guide?
400
The data features available for a smart phone are 300 MB for $____, 2GB for $_____, 5GB for $_____, 10 GB for $_____.
What is $20, $25, $50, $90?
400
Tulsa is the _______ largest city in the United States and the 93rd largest city in North America.
What is 46th?
500
When pulling up a bill in cares with the bill cycles of ____ & ____ you will see - Data Window Error reads "Thank You for choosing our wireless service, we appreciate your business. For a' does not pass validation test."
What is 20 and 22?
500
A customer has 15 days to return this device for a refund. (not prepaid)
What is Motorolla Xoom?
500
If a customer signed a contract prior to 10/1/10 they will be allowed ________ of the data to be roaming.
What is 50%?
500
With 2 lines Unlimited Family with Messaging plan provides _______ Reward points per month.
What is 1000?
500
Tulsa has more __________________on street corners than any other city per capita in the U.S.