Pursuing relentlessly and with speed the source of the problem until all root causes are discovered.
What is Relentless Root Cause Analysis
100
QCPC
What is Quality Clinic Process Chart (QCPC)
100
The ACE tool to keep your work area clean, safe, and organized.
What is 5S
100
The use of customer feedback and other data to provide understanding of customer perspective and performance expectations.
Hint: This was a recent Treats question.
What is Market Feedback Analysis
100
ACE (acronym)
What is Achieving Competitive Excellence
200
Cause - Effect tool used for Root Cause Analysis
Hint: this may smell fishy.
What is Fish-bone Diagram
200
The process for any situation or condition that delays the flow of work.
What is a Turn Back
200
5S's (name them)
This was a recent Treats question.
What is Sort, Straighten, Shine, Standardize, Sustain
200
Continuous focused process of measuring and comparing our products/services/practices against industry leaders to assist BELCAN to be best in class
What is Benchmarking?
200
Qualifying, Bronze, Silver, & Gold
Hint: This was a recent Treats question.
What are The 4 levels of ACE
300
Using wisdom, ingenuity and brainstorming to create process/devices that allow you to do your job 100% defect free, 100% of the time.
Hint: This was a recent Treat Question.
What is Mistake Proofing
300
Problems within a group vs problems our customer experience due to our work product.
What is a Turnback vs an Escape?
300
Employee Engagement
What is "SHINEY EYES"
300
A disciplined method for identifying our processes, determining which ones are in most need of help.
What is Value Stream Process Mapping
300
Our daily management system has three elements.
What are culture, set of tools, competency
400
Performing Root Cause Analysis using the 5 ____?
Hint: Why, Why, Why, Why, Why, do you ask.
What are the WHYs
400
Click on QCPC on the Belsuite Log-in Menu
What is how do I enter a Turnback.
400
Eliminate what is not needed
What is Sort?
400
The method by which work is simplified and structure to ensure maximum quality, productivity, and repeatability over time.
What is Standard Work
400
Delighted Stakeholder and best in class customer satisfaction and business performance.
What is achieving ACE Gold
500
D-I-V-E
What is Define, Investigate, Verify, and Ensure
500
Step 1. Initiate QCPC System
Step 2. Collect and Sort Data
Step 3. Analyze Data
Step 4. Prioritize Project List
Step 5. Document Success
What is the QCPC Five Step Process
500
Organize What Remains
What is Straighten?
500
The rapid and persistent pursuit of the fundamental breakdown or failure of a process which, when resolved, prevents a recurrence of the problem.
What is Relentless Root Cause Analysis
500
Attaining a level of quality and productivity that delights our customers, shareholders, and employees.