Around the Workplace
Daily Tasks
Flights and Hotels
Paypal
Extras
100
A place to go for all of your answers to any question you may have. If you can't find it here, go to your Team Lead or Manager for the answer.
What is (BookIt.com's) Wiki
100
This tool lets us look up when an Address, Zip Code, or CVC/CSC is Yes, No, or X
What is Paypal
100
Spirit, Air-Tran
What are LCC Flights/Flights that require exactly 24 hours to void
100
Y, Y, N, Y
What is Address/CSC(CVC) Verification
100
Eric Kelly, Ashley Applewhite, Deondre Sanders, Jorge May, Gibertos Rivas, Sewan Chukes, Tri Lam.
What are Fraudsters? (names of past fraudsters)
200
This department is responsible for reviewing calls either placed or received to / from BookIt.com
What is QC or QA
200
This very useful tool lets us look up people by name, e-mail address, phone number, reverse address, and even username
What is Spokeo
200
Universal Studios, Mickey Mouse, Embassy Suites.
What is the Orlando Market
200
The Criteria to search by "Email Address"
What is Comment 2
200
"You know what to do"
What is the BookIt.com Motto
300
This department pays the properties for our guest
What is ASRV
300
These bookings are sent via e-mail, and alert us when a particular type/group of guests book on our website
What is Great Britain Reports
300
DFW, ECP, PNS, JFK, LAS
What are Airport Codes
300
X, X, X, Y (or N)
What is an International Credit Card
300
POS, Merchant Services, Chase PaymentTech, American Express
Who is our Payment Processors
400
Contacting these people would be advised if Jira or Extranet is out of order
What is the Help Desk (HD)
400
This search allows you to research a name and see if that particular person has any known relatives, as well as their past locations.
What is Intellius
400
When you submit a TRR ticket, you're probably cancelling one of these.
What is a Hilton (or EAN) Booking
400
Verisign
What is our Paypal "Partner" Login
400
****DAILY DOUBLE***** The first six (6) digits of a credit card. (You may place a wager of up to $500.00, or your total accumulated points, whichever is greater)
What is a BIN. (Bank Identification Number)
500
Don't stop here, unless you are this person
Who is the Team Member of the Month
500
Four Sets of Numbers, with dots or periods in between them, helps identify a place for a computer.
What is an IP Address (Internet Protocol Address)
500
If you call hotels in this area, you might do the shuffle
What is the Caribbean Market
500
A place to search past transactions for a given period of time, Dollar Amount, Card Type, etc...
What are Custom Reports
500
The green guy, who you may not want to touch
Who is Slimer
M
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