Business & Industry
This U.S. based company, founded in 2006, is a global AI-centered technology research and advisory firm with over 900 clients across 75 of the world’s top 100 enterprises
What is Information Services Group (ISG)?
Includes Ventana Research, AI & Big Data Analytics
What is Data and Analytics?
Refers to a harmonized understanding of strategic goals between advisor and client
What is alignment?
Create, Assess, Plan, Align, Build, Launch, Enable
What is the Change CAPABLE Delivery Method?
This metric measures how well employees adopt new behaviors or systems
What is a KPI?
This integration model supports decision-making on strategic direction for AI & Big Data for organizations
What is designing an AI Operating Model?
Customer-centric team that offers Relationship Health, Workforce Experience Assessment, and Leadership/Sponsorship Alignment Optimization
What is the Customer Experience Center?
A delivery framework characterized by the ability to adapt quickly in iterative sprints
What is Agile?
This methodology focuses on Awareness, Desire, Knowledge, Ability, and Reinforcement
What is ADKAR?
In ADKAR, the "K" stands for this essential component of successful change and adoption
What is "Knowledge"?
Strategies, tools, or initiatives designed to speed up the adoption and effectiveness of change
What is an accelerator?
Comprehensive research for enterprise decisions and provider discovery with real-world practitioner insights
What is ISG Provider Lens®?
The cultural shift needed for enterprise and organizational transformation
What is a Mindset Shift?
This delivery model provides scalable, on-demand training across the enterprise
What is Training as a Service (TaaS)?
Stands for Earnings Before Interest, Taxes, Depreciation, and Amortization
What is EBITDA?
In 2025, this brand used autonomous AI agents for end-to-end supply chain orchestration and real-time compliance monitoring
What is Amazon?
May be employed at stages of the Sourcing lifecycle including Price, Cost, Contract, and Performance
What is ProBenchmark?
These terms go hand in hand and refer to aligning digital tools with business strategy
What is System Implementation (SI) and Digital Transformation?
Examines the macro-environmental factors that influence an organization
What is PESTLE Analysis?
Request for Proposal
What is an RFP?
________ supports the Managed Service Provider (MSP) environment enabling smooth transitions and adoption
What is Sourcing?
Includes Public Sector Services
What is GovernX®?
Being familiar with or knowledgeable about something, especially through experience or study
What is conversant?
This model includes steps like “Create urgency” and “Build a guiding coalition.”
What is Kotter's 8-Steps for Leading Change?
Enterprise Resource Planning
What is ERP?