Enterprise General Knowledge
Who founded Enterprise?
Jack Taylor
Waives responsibility to pay in case of damaged or stolen vehicle...
Damage evaluator and tire gauge.
What does ECAR stand for?
Economy car
When was Enterprise founded?
1957
SLP provides up to _____ in liability protection.
$300,000
What are the 3 critical questions?
"How was your experience?"
"What could we have done better?"
"How can I make it up to you?"
In the context of vehicle inspection, what does MR stand for?
Manufacturer recall.
What are the three main Enterprise Mobility brands?
Enterprise Rent-a-car, Alamo, and National.
What is the price of CDW for Geico customers (claimant/insured)?
$12.99 and $17.99 (depends of car class)
What does ESQi stand for?
Enterprise Service Quality Index.
What is the sales process?
Introduction, fact finding, presentation, close!
Complete the phrase: "Our brands are...
What does PPAR stand for?
Large pickup truck.
What does LOFR stand for?
Lube, Oil, Filter, and Rotation.
List all the positions in daily rental starting with MT:
Management Trainee MT, Management Assistant MA, Assistant Branch Rental Manager ABRM, Branch Rental Manager BRM, Area Manager.
How many vehicles made up the company's initial fleet?
Seven vehicles.
How much is PEC for 10 seatbelts or more?
$9.50
What are the components of Service 6?
Car cleanliness, rental ready (CARP), QB plan, greeting, business cards, and 3 critical questions.
Where did Enterprise start?
Lower level of Cadillac Dealership.