DESKTOP
This is where the site ID can be found for EA
Program Preferences> Web options
Where can you view the status of the salon's MyDash App?
Sugar/Zendesk
Can you setup IBX if the client isn't on eConduit?
No
You must put an e0 in front of the username when logging into this website.
Salonvision
What are the 3 main levels of Envision Access?
Standard
Pro
Ultimate
What is a payroll feature that clients lose when moving from desktop to cloud
Price Adjustments
How do you assign an appointment group?
Right-clicking over an appointment and selecting to assign a group
True/False
A terminal is required to use CC on file?
True
Where can the site ID be found for Desktop in Zendesk?
Sugar- Web Username
Where do you access client survey login information?
Ask Crystal, Riot, Kay
This is where you would make adjustments to the client's loyalty points
How would you hide the client information form the appointment screen
Security profiles
When does paymentech expire?
October 2020
Where can you find the top articles searched on our support website?
Zendesk>Leadership board
What setting for online booking is required in order to show the stylists images?
Appointment selection format (display single day)
Name a client filter that can be done in Desktop that is not in Cloud
Address/ mobile/ anniversary/ sales/GC/Prepaid
Are marketing templates global or local between multi-locations?
Global
What CC processor platform does not have the ability to remove tip on the device?
Payroc/Econduit
How do you verify the Company owner when assisting with password changes
What information is transferred using the Quickbooks integration in cloud?
sales Summary
Where do you set the calendar reset refresh rate?
Calendar>Themes
How does an Ultimate Cloud cancel their subscription
Email sales
What cc platform does not integrate with online gift cards
Fattmerchant
how long can you make a standing appointment for in Cloud
1 year
What add-on is only available for U.S. Clients?
Online gift card sales