General
Army & EO
EO Program
Complaints
Components of EO
100

Two types of EO complaints?

What are Formal and Informal?

100
Who does the Army's policy on EO apply to
Soldiers, civilian employees and family members
100

What is the EO program fair treatment based on?

Merit, Fitness, and Capability

100

What AR covers Equal Opportunity training and complaint processing?

 AR 600-20 Ch 6 Appendix C

100

What are the key components of a successful EO program?

Leader Involvement, Ethnic and Special Observances, Unit Assessment

200

What is prejudice?

A negative attitude or feeling toward certain groups that is based upon faulty or inflexible generalizations. Can be favorable or unfavorable toward certain groups.

200

What are the protected categories under EO? (Bases of Discrimination)

Race, Color, National Origin, Sex(including Gender Identity) Religion, and Sexual Orientation

200

What are the more effective methods when teaching EO classes in your unit?

Instructional conference and Role play

200
At what level should an EO complaint be handled initially?
lowest level possible
200

What is the self-concept?

Ever-changing, progressive activity, developed through social interactions with others

300

What are the categories of power?

Formal and Informal

300

What is discrimination?

Any act or failure to act, impermissibly based in whole or in part on a person's race, color, religion, sex, national origin, age, physical or mental disability, and/or reprisal, that adversely affects privileges, benefits, working conditions, results in disparate treatment, or has a disparate impact on employees

300

When does the socialization process begin?

Shortly after birth

300

How long do you have to file an informal complaint?

No time line

300
Who is Responsible for fostering an Equal Opportunity Environment?
Who is the Commander
400

IAW the Office of Management and Budget (OMB), how many race categories are there?

Five

400
Where does the EO policy apply?
On and off duty In working, living and recreational environments
400

True or False?

The sources that influence our socialization are the friends, media, family, and educational system.

True

400

How long do you have to fill a formal complaint?

within 60 days of the incident

400

What are the modes of communication?

Verbal communication and Non-verbal communication

500

What is Racism?

Any attitude or action by an individual, group or institution to subordinate another person or group based on skin color or other physical traits associated with a particular group.

500

IAW AR 600-20, commanders at all levels must publish and post separate, written command policy statements for EO and the EO complaint procedures. These statements must include which of the following?

Overview of command’s commitment to the EO Program and the Affirmation that unlawful discrimination will not be practiced, condoned, or tolerated

500

What are disparaging terms?

Terms used to degrade or connote negative statements

500
All formal complaints will be reported within how many hours to the First General Courts-Martial convening Authority
72 hours
500

What are the APIE four step process?

Assess the problem, plan solutions, implement solutions, and evaluate the outcome

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