Checking Accounts
How many 360 Checking accounts can a customer have?
3
How many 360 CD accounts can a customer open?
50
This brand of Capital One credit card provides customers with travel perks.
Venture
Auto Navigator
How many waves of coffee are there?
3
How much (in $) is a 360 Checking account FDIC insured for (per depositor)?
$250,000
This term refers to the window of time before rollover when you can withdraw the money in your CD without paying an early withdrawal penalty.
Name the 3 major credit bureaus.
Experian, Equifax, and TransUnion
List 2 of the 3 ways a customer can access/use Capital One Shopping.
Search browser, mobile app, browser extension
Starbucks is an example of which wave of coffee?
Second
How many MONEY Teen Checking accounts can a minor account holder have?
1
In what case could a minor under the age of 13 be a joint holder on a 360 Performance Savings account?
The adult holder is their parent or legal guardian.
Savor cardholders receive 3-4% cash back on which 4 things?
Dining, Entertainment, Streaming, and Groceries.
List the 2 ways Capital One offers auto financing.
Purchasing via Auto Navigator
Refinancing
Verve takes ____ level initiative meaning they value community involvement through nonprofit support, supporting schools, and more.
How many MONEY Teen Checking accounts can a customer be an adult holder on?
25
What does LODT stand for?
Link Ownership Deposit Test
List 2 ways credit card cash back can be redeemed.
For cash/credit to credit card account
Experiences through Capital One Entertainment
Book through Capital One Travel
Online stores with PayPal
Amazon
Gift cards
Reimbursement for purchases
What was the previous name for Capital One Shopping?
WikiBuy
Which coffee drink consists of espresso, steamed milk, and milk foam?
Cappuccino
What is the daily limit (in $) a customer can deposit using Add Cash In Store?
$999
When does the 10-Day Rate Lock Period go into effect and what does it do?
Occurs when the 360 CD is funded through an external link and LODTs are being confirmed. It locks in the rate of their CD at the time of opening, unless the rate increases during the 10 days, to which they will receive the higher rate.
Which 3 Lounges (name not location) do Venture X cardholders get complimentary access to?
Capital One Lounge, Plaza Premium Lounge, Priority Pass
How would we connect a customer with a Capital One Shopping Specialist?
Give them the email help@capitaloneshopping.com.
Verve takes ____ level initiative meaning they get their coffee beans directly from the farms they partner with.
Farmlevel