People
Op Ex
Customer & Community
Financial Performance
100

This survey tells us whether employees feel safe speaking up about risk.

What is the Safety Culture Perception Survey?


100

This inspection focus targets work most likely to cause serious injury or fatality.

What are High‑Energy Activities and Tasks (HEAT)?

100

These incidents pose the greatest risk to public trust and safety.

What are utility strikes or public safety incidents?

100

These costs increase when injuries or incidents occur, even if operations continue.

What are WCB premiums and internal incident costs?

200

Developing IT, data, and change‑leadership skills helps HSSE move from reactive to this type of safety approach.

What is proactive or predictive safety?


200

This process checks whether hazard controls actually worked — not just whether they were completed.

What is corrective action effectiveness auditing?

200

This shift changes safety conversations from punishment to shared responsibility.

What is moving from Life Saving Rules to Life Saving Commitments?

200

Preventing repeat incidents improves safety AND this business outcome.

What is cost avoidance?

300

This type of leadership response reduces rule‑based discipline and increases learning from mistakes.

What is coaching‑first or Just Culture leadership?

300

These plans are evaluated for quality, not just completion, to reduce repeat incidents.

What are Safe Work Plans (SWPs)?

300

Improving this reduces damage to infrastructure and community harm.

What is proactive damage prevention?

300

Vehicle incidents most directly affect this measurable financial area.

What are repair, downtime, and insurance costs?

400

This initiative builds consistency for new leaders in operational safety expectations.

What is standardized HSSE onboarding / safety learning pathways?

400

Using audits, HEAT findings, and incident trends together helps HSSE do this better.

What is enterprise risk prioritization / risk‑based decision‑making?

400

Consistent investigation of these events helps prevent recurrence across EPCOR.

What are standardized utility strike investigations?

400

Strong HSSE systems support the business by reducing this hidden cost.

What is operational disruption?

500

A worker reports a near miss late in the day. Nothing bad happened. This PEOPLE principle determines whether they report again next time.

What is psychological safety?

500

A similar incident happens twice in different business units. This system gap is most likely responsible.

What is inconsistent governance or lack of shared learning?

500

 A customer is affected by a preventable incident. This HSSE focus area influences whether trust is restored.

What is transparent communication and accountability?

500

Leadership ignores minor incidents because “they’re cheap.” This is the long‑term financial risk they’re missing.

What is cumulative risk exposure / serious incident potential?

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