CNA
Hiscox
Homesite
Liberty
Progressive BOP
100

After bridging, what should we be reviewing with customer?

“What is reviewing all ineligible exposures with the customer in the applicable underwriting statement sections?”

100

Does the dba automatically transfer into Hiscox's site?

What is  

  • DBA/FKA: Enter DBA/FKA if applicable


100

What are ineligible exposures with Homesite? 

What is: 

  • Ineligible Exposures
    • All Products
      • Motorized mobile food truck/carts
      • Gutter Cleaning
    • Workers Compensation Only
      • Owner Only policies not available
      • Workers Comp Ghost Policy ($0 Payroll)
100

Does Liberty Mutual offer cover for Power Washing?

What is: Ineligible Exposures  

  • Power Washing (except in prep for exterior painting or relating to Auto Detailing/Car Wash)
100

Can we requote a customer with Progressive BOP if their previous cancelled within 60 days?

What is:

  • Prior BIT written policy with Progressive BOP that cancelled in the last 60 days from quote date
  • Skip to next available carrier
200

With policy coverage, how are we to rate all risks?

What is replacement cost?

200

What are the monthly service fees for Hiscox, with automatic payments?

What is zero

200

What is the soonest Homesite can start a policy

What is: Select effective date (Cannot Backdate or be effective same day) 

200

What is Required Scripting when quoting Umbrella?

"Thank you for choosing Progressive Advantage Agency for your business insurance needs with our partner carrier, Liberty Mutual. Please note that the umbrella product we are quoting you today will extend coverage over your Liberty (BOP or GL) and any worker's compensation product you choose with our agency, however it will not cover your Progressive Commercial auto policy. Would you still like to proceed with quoting Liberty Mutual umbrella"

200

For contractors, what Tract Housing" Verbatim Scripting do you need to read?

What is: 

  • Read Verbatim Scripting
    • Verbatim Scripting: "The Progressive Business Owners Policy excludes coverage for work on new construction multi-unit and new construction tract housing where there are more than ten units in the subdivision
300

What bill plan do we use with CNA?


What is Direct Bill

A good rule of thumb is to write down the down payment, because you will need the information later.

300

Does Hiscox cover tools and equipment?

What is no. 

 Only BPP with up to $2,500 off premises

300

Does Homesite offer recurring payments regardless of the price?

What is 

  • Paid in full is required when annual premium is under $550
300

What billing plan is required at new business?

What is: 

  • Automatic payment enrollment is required at new business for all bill plans
300

I have a customer who has 10 years of HVAC experience working for someone else.  He is starting his own business.  Can we write with Progressive?

What is:

  • 3 years of experience required for the following classes:
  • HVAC - Dealers, Technicians, Installation
400

Does CNA offer inland marine coverage?

What is no?

400

What payment options does Hiscox offer?

What is 

  • Recurring Payments- Hiscox requires a credit card on file which is charged for all installment payments and renewals
400

What payment options do we have with Homesite?

What is card payment

400

What 2 pieces of verbatim scripting needs to be read when binding automatic payments with a card?

What is:

Liberty Automatic Payments Selected - Required Verbatim Scripting

Read customer the following scripting and determine if they agree, see ONE INC Scripting

 

400

What is the acceptable payment method for automatic payments?

What is:

  • Recurring Automatic installment payments/EFT (When available – Checking Account Only)
500

Under what circumstances can we write a COI?

  • COI needed immediately
500

What needs to be reviewed on every Hiscox policy at bind?

What is: 

  • Application review, Legal statements, and Email delivery
500

Does Homesite offer automatic payments on paid in full policies at new business?

What is:

  • BIT should not enroll paid in full policies on autopay at new business (customer may update payment method with Homesite directly after policy sold).
500

What is total value offered with Garage keepers?

What is $100,000

500

What process do we follow if the customer is receiving a discount for prior insurance?

What is:  

  • Advise customer to email supporting documents to BOPService@Progressive.com
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