Policy and Procedure
These are entered nightly by doing a Cash In through the POS. Even if only $1.
What are Tips
This weight applies to beef, turkey and chicken breast.
What is 4oz?
The very first grill to cook an Epic Burger was located here.
What is 517 S State St Chicago, IL
This exec team member could somehow turn a Would you Rather...Taco Bell or Mcdonald's question into something related to cruise ships.
Who is Brian Landstrom?
Coined a "2 Bite Checkup" this step is a follow up to ensure the guest is enjoying everything after they have taken just a few bites.
What is the 3rd Point of Contact?
On the POS we tap Close Out Day to check and ensure this has been completed so that we can reconcile the day for reporting purposes.
What is close all open checks?
Placed on the bun in a zig zag fashion, going end to end, this is the proper weight of Epic Sauce.
What is 1oz?
Serving up all-natural hamburgers, fries, and shakes, he opened the first Epic Burger in 2008, aiming to jazz up Chicago's fast casual scene with fresh, sustainably sourced ingredients.
Who is David Freidman?
To most drinking beer, listening to music while being outside would sound leisurely but to this person, he claimed it to be his favorite chore.
Who is Nick Birky
"We can't wait to see you next time"
"Thank you! See you soon"
"Have a great weekend, see you next week"
What is the 5th Point of Contact?
We do this daily, at any time, by anyone, using an ATM card.
What is Taking Deposits to the Bank?
An item used to portion 1 level scoop of milk, 3 level scoops of ice cream to make the perfect sized Milk Shakes. (Color and size)
What is a grey handled 4oz Portion Scoop?
This certification shows that cows, chickens, sheep and other permissible animals have been humanely raised and slaughtered. They are free from preservatives, additives, electricity and poisons.
What is Halal?
Although always extremely busy at Epic Burger this person finds time to be an active member of his church community by donating a ton of his free time to them.
Who is Jose Pureco?
Napkins on trays and/or trays pushed off to the side is a clear sign for the 4th Point of Contact or commonly called this.
What is Pre-Bussing/Bussing?
These are written and due to the Area Directors for review by Wednesdays for the following week so that they can send notes and adjustments allowing them to be posted on Thursdays.
What are Schedules
This fruit fluctuates in price throughout the year and is currently expensive coming in around $.82 each. So a 1/4 portion per burger/sandwich is $.21!!
What is an Avocado?
Epic Fish, Italian Beef Burger, Jalapeno Cheese Bomb, Patty Melt
What are Limited Time Offers?
This General Manager loves superheroes, professional wrestling and is a superhero father to his kids.
Who is Christian Greyson?
Huge smiles, eye contact, standing up straight, using a clear and loud voice (without shouting) are all characteristics of this Point of Contact.
What is the 1st Point of Contact?
These bills must always be checked with a scanner and specialty pen to ensure they are not counterfeit.
What are 50 and 100 dollar bills?
Roughly $.28 an ounce or $4.50 a pound.
What is the cost of Creekstone Beef?
This tagline showcases that our meats are halal-certified. Our bacon is nitrate-free. Our eggs are cage-free and pasteurized. Our vegetables are organic, and so is our ice cream. We have premium cheese from Wisconsin, and we try to source locally. Even our packaging is biodegradable.
What is A MORE MINDFUL BURGER
A relatively new momma, a fantastic cook/chef and a passion for customer service are qualities that help this General Manager be a fantastic leader.
Who is Brie Gholer
High energy food delivery, smiling, greeting the guests, clearly and accurately auctioning off the food and ensuring the guest has everything they need.
What is the 2nd Point of Contact?