Troubleshooting Scenarios
There is a bent pin in the CPU. Will this cause problems?
Yes
The part that provides power to the system
Power supply
The key combination to open Task Manager
Crtl-Shift-Esc
The electronic circuitry within a computer that carries out the instructions of a computer program by performing the basic arithmetic, logic, controlling, and input/output operations specified by the instructions.
What is a CPU?
The world's largest ocean
pacific
You are given a custom-built computer with a dedicated graphics card, and brand new monitor. You are told that the system will not turn on after it was powered down and unplugged to install a new video card. The motherboard, PSU, graphics card, memory, and CPU are all in working order and the computer is plugged in. The front IO are plugged in properly. What do you do?
Flip the PSU switch
What effect does motherboard choice have on the base performance of a system?
None
the software that supports a computer's basic functions, such as scheduling tasks, executing applications, and controlling peripherals.
What is an Operating System?
A drive that uses a spinning platter with a needle to read and write data
What is a Hard Drive?
What kind of fruit was used to name a company in 1984?
Apple
You are given a custom-built computer that has a "malfunctioning" drive. You isolate the issue as coming from the hard drive provided. You investigate to find the SATA port on the hard drive has been mangled by someone who clearly did not know what they were doing. The pins are sheared off completely (you cannot re-attach them), and the customer does not want to order a replacement board for the drive. Is it feasible to repair?
No
Where are PCI connectors used?
A "container" on a disk that you need to create before you can start writing data to the disk. You can create multiple of any size to divide a disk into different parts.
What is a Disk Partition
A component that uses integrated circuit assemblies to store data electronically.
What is an SSD?
The colored part of the human eye
the iris
You are given a 10 year old computer. It does not POST, the fans run at the highest speed, and the OS does not load. Nothing appears on the screen. What is causing the problem?
The CPU
The difference between an integrated GPU and a dedicated GPU
"Dedicated Graphics refers to having a separate graphics card while Shared (also called Integrated or On Board) graphics means using your CPU and System RAM for graphics processing"
The CMD command that allows you to navigate through directories
What is "CD?"
SATA stands for ______ ATA
Serial ATA
The location of the Sea of Tranquility
The moon
A customer comes in with a computer that does not start. They say they were using it when they noticed a small amount of smoke and the computer's audio started crackling. You find a large amount of dust clogging the CPU fan, a capacitor with a dark stain surrounding it, and memory coated in soot. You isolate the problem to either overheating, a bad capacitor, or bad memory. What is the problem?
capacitor clapped
24 pins (24 pin connector)
The maximum amount of memory a 32 bit system can handle
What is 4gb?
The world's biggest island
What is greenland