NES
Knowledge is Key
EpicCare Link
Hyperspace
The More You Know
100

What does PROS stand for?

Provider Office Staff

100

What is the old region name for EFD?

Central Florida Division North

100

What is the name of the panel on the left-hand side of a patient's chart?

Storyboard

100

What Record Viewer EMP Item shows the Site Manager Context?

22215

100

How often are you supposed to update tickets?

Daily

200

What is the job code for a Non-Clinical Site Supervisor?

40968

200

How many states is AdventHealth in?

9

200

What is the name of the settings for changing In Basket notification?

Event Monitor Settings

200

What Record Viewer EMP Item shows the OPID?

45

200

 What was the name of and where was the first AdventHealth hospital? (it wasn’t called AdventHealth...)

Battle Creek Sanitarium; Battle Creek, Michigan

300

When do users show up on the Non-Employee Expiration Summary?

Expiring in the next 14 days

300

What is AdventHealth's mission?

Extending the Healing Ministry of Christ

300

Where do you find a hospital admission authorization?

Billing Summary

300

What is Record Viewer EMP Item 22005?

EpicCare Link Access Deactivated

300

Name our 4 Service Standards

Keep Me Safe, Love Me, Own It, Make It Easy

400

What is the maximum number of users you should extend in NES at a time, and at what time of the day?

100 users at a time, at the end of the day

400

Who is AdventHealth's current President and CEO?

David Banks

400

For 3rd Party Billers, how long do patients stay on the patient list?  

120 days (IF by Site Supervisor, 10 days)

400

What Group Type in Group Report allows you to view the last time a site was verified?

Patient Group

400

How many regions do we have, and what are they?

EFD, CFD, WFD, SW, RMR, SE, MAR, GLR

500

What is the name of the email address for NES approvals?

AdventHealth@neprofile.com

500

What does CCBD stand for?

Customer Call Back Done

500

Where to find scanned-in insurance cards?

Media

500

What is the name of the web-based client used to open Hyperspace?

Hyperdrive

500

Who is the founder of Epic?

Judy Faulkner

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