Maintenance Programs
Every 250 hours this should be done on a lift truck?
A "PM"
Lowest ____ of Ownership
Cost.
What is our labor rate?
$162/hr
What year was the first Crown reach truck launched?
1979
What does the "C" stand for in the new SHC stacker?
Counterbalance
What does T&M, PM, FM and CM stand for?
Time & Material, Planned Maintenance, Full Maintenance and Complete Maintenance.
Crown _______ Service System
Integrity.
What significance does $1,299,662 have to our branch?
Branch Inventory
What was Crown's first product it ever sold?
Heat regulator/damper
What was Crown's first official company name?
Crown Controls
What is the difference between Full and Complete maintenance?
Full maintenance doesn't cover wheels and tires, misuse and abuse or lightbulbs.
Crown Assured _________
Performance
What is the name of the local Tampa Toyota dealer?
Southern States Toyotalift
What year was the first Crown turret launched?
1984
What does the "M" stand for in RM/RMD?
Monomast
How much misuse and abuse is covered under Complete Maintenance?
Acceptable Answers: $500 or less
up to $500
Crown Integrity _______
Parts
How many service techs are there currently in the Tampa market? (plus or minus 5 answer accepted)
60
What year was Crown founded?
1945
What does ODC stand for?
On Demand Cooling.
Are battery and chargers covered under FM or CM?
No. Just PM's.
Fill in the blank: Keep you mixed fleet moving with reliable ___________ motors offered by Crown.
Remanufactured Motors
What year did Crown Tampa open?
2004
What was the unique feature of the Crown RR reach truck when it was initially launched?
Side Stance
What does the "E" stand for in the PE4500?
End rider