LoRP
What does DWS stand for?
Dean's Workstation
What is the difference between a guidance question, a technical question, and a non technical question? Please provide an example.
Guidance- Should I complete a specific action? Advice on what to specifically write within their application
Technical- Maintenance, Error Message, issues with token registration
Nontechnical- questions regarding timeline, how much the application fee is or transcript fee, how many LoRs can be assigned to each program, ECFMG/EFDO contact information
What internal tool would you use to verify a user's identity?
SAM
What is the alpha-numerical value called that a letter author would need to enter to upload an LoR?
Letter ID
Who is the DDO for each type of applicant?
USMG: Their medical school of graduation
IMGs: ECFMG
Fellowship: EFDO
What actions can be completed in DWS?
Monitor application, upload MSPE/Transcript, issue tokens, analytic data
Where can applicant find information about what programs are participating in program signaling?
MyERAS, https://students-residents.aamc.org/applying-residencies-eras/residency-programs-participating-program-signaling, contacting the program, we can check Stafftools and let applicant know if a specific program has indicated that they will be participating in program signaling
What internal tool would you use to view an applicant's application, the status of their LoRs, and information regarding the programs they have applied to?
Stafftools
What information can be found on the Letter Request Form?
The Letter Request Form is a document that includes instructions on how to access the ERAS LoRP, applicant information, the Letter ID and if the applicant has waived their right to see the LoR. The letter ID is comprised of a series of letters and numbers. You should receive a form for each letter you are asked to write from the applicant.
What are the fees associated with using the MyERAS system?
Application fees and usmle/comlex transcript fee
I can't view an applicant's program signals. Why is this the case?
Applicant did not share program signals with DDO in MyERAS
What is the character limit for Selected Experiences within the 2025 MyERAS application?
750 characters
What tool would you use to officially document a call and respond to email inquiries?
Salesforce
What tool would an AAMC agent or a letter author use to reformat a LoR?
What is the difference between selected experiences, meaningful experiences, and the impactful experience?
Applicants may include up to 10 selected experiences that communicate who they are, what they are passionate about, and what is most important to them. For each of these 10 experiences, applicants include information such as the type of experience, setting, primary focus, key characteristic, and their roles and responsibilities.
After saving up to 10 selected experiences, applicants identify three of their selected experiences that they found most meaningful. For each of those three meaningful experiences, applicants can provide an additional reflection of up to 300 characters to explain why the experience was so meaningful and how it influenced them.
The impactful experience is an additional experience that is not included in the 10 selected experiences. It is meant to be used if an applicant faced any significant challenges or hardships that influenced their journey to residency. This can include experiences relating to family background, financial background, community setting, educational experiences, and/or general life experiences. Programs do not expect all applicants to complete the impactful experience section. The impactful experience is intended for applicants who have overcome major challenges or obstacles. Some applicants may not have experiences that are relevant to this question. Other applicants may not feel comfortable sharing personal information in their application.
What is the max file size for an MSPE?
File size, including any applicable appendices, cannot exceed 1200 KB
Can an applicant who previously certified and submitted their application import their Personal Statement from the "History" tab in MyERAS?
No, only the applicant's most recently certified and submitted application and LoRs can be imported into the applicant's current season application.
Can you share the content of an applicant's LoR with the applicant?
We are not able to share information regarding whats inside an applicant's LoR.
I mistakenly uploaded the wrong letter for an applicant or would like to retract a letter. What should I do?
Once a LoR has been uploaded for an applicant, it cannot be modified or removed. To make a correction, you must upload a revised version of the LoR using the instructions under Uploading a New Version of an Existing LoR section of the user guide. Programs will only be able to view the most recent version of the LoR, but LoR Authors will be able to view all versions. To retract a letter, upload a new blank version in place of your previous version.
Should Standardized Forms/Letters of Evaluations be handled differently than narrative LoRs?
Some programs may request a standardized form/letter in addition to or instead of a narrative letter. These are still considered LoRs and should be handled in the same fashion as stand-alone narrative LoRs. You will still need to enter and confirm the LoR information in the MyERAS system and provide the LoR Author with a Letter Request Form.
If the standardized form/letter is requested in addition to the narrative letter, both documents should be uploaded as one single PDF file. Otherwise, the standardized form/letter should be uploaded alone. These instructions are included in the Letter Request Form for the LoR Author.
What is a practice token?
Token user can use to mimic MyERAS experience
If an applicant has already certified and submitted their application, what document can they update to inform the program of any additional information they would like to share?
Personal Statement
Can you share identifying information with a user calling in? For example, if a user asks for their AAMC ID or their username?
No, you can direct them to aamc.org. After signing in, they can click on their name and click on "My Account" to locate their AAMC ID.
If a user is requesting their username, we verify their information in SAM and reset their password. In this process, we can include their username as separate email sent when sending the user their temporary password. Alternatively, we can let them know that they can select "Forgot Username" on at aamc.org when signing in