The ERIE Way
Who was the founder of Erie Insurance?
H.O. Hirt
The policy form which shows “your” coverages, amounts of insurance, premium charges and other information.
What is The Policy Declarations
Erie refers to this report for staffing needs and for monitoring workloads.
What is the Workload Productivity and Capacity (WPC) report
What does ECC stand for?
Erie Claim Center
Complete this sentence: If it's not in the file _____________________________________.
_______It didn't happen.
What year was Erie founded?
1925
The time period in which a policy provides coverage is called the...
Effective date
Loss cause, Service Area, Incident Details, Injury Severity, Legal Involvement are all things considered in this.
What is data that goes into WPC modeling
Where do you go to set up a new exposure
What is Actions- New Exposure
This is taken to preserve facts, refresh memories of the facts and to document facts of the loss/accident...
what is a recorded statement
Where was Erie's first headquarters?
Erie, PA
Part of the policy that states what is not covered
what are policy exclusions
An insurance companies right to request reimbursement from the at fault party is called this.
What is subrogation
Where do you locate and submit a risk report
The Loss Details page - Risk Reports tab
This must be made within 4 hours of claim assignment.
What is Initial Contact
Erie's Core Values include what 3 things
Where do you find the meaning of particular words and phrases that appear in bold type and quotations
What are the Policy Definitions
What is the platform that Erie uses to enable users to send subrogation demands to another carrier?
What is the eSubro hub?
When paying a claim you should offer this option?
ePay
This must be set within 72 hours of claim assignment?
Initial Claim Reserve
How many states does Erie operate within?
12 states and the District of Columbia with more than 20 field offices
part of the policy used to change, add or remove coverage or policy language
what is an Endorsement
when it comes to subrogation; Liability, Rental, Repair v. Total Loss, Labor Rates, Towing and storage Fees are all part of this.
items often contested by carriers in the process of subrogation.
List actions to take in order to create a reserve
Actions, New transaction, Reserve or Exposures Screen, Check the exposure box then create the reserve
What Does ICAPP stand for
Intro to Claim Adjuster Principles and Practices